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“I recently had a serious problem coordinating an outbound delivery on a Saturday morning. Their UPS staff—Casey, Jagu, and Mehul—went beyond standard service to help me make it happen. Thank you all!”
“Pleasant people, lovely store. Dennis has managed to save me more than $20 on shipping something to Europe. Packed everything himself, I just had to give the info and pay... that's what all customer service should be like. Employees are happy and take pride in their work; very 90s vibe, even have a mandatory classy goth girl in there.”
“very quick to get everyone done. went to the store down the street and it was a madhouse. came here and saw a similar line but this one was actually moving. robert is a great and efficiant worker and the vibe here is super”
“Unfortunately, I didn't get the to ladies name that helped me in my time and needs to ship something that I had no experience shipping before, and they made the process very easy for me . So thank you again, peter”
“I had the best experience at the UPS store across the street. They found the correct paper work on line and printed the label for me. I had spent over an hour They researched it and had it done immediately”
“Ken is always very professional. I love using their services for all my shipping needs. They are always fast and professional. Thank you for the great experience!”
“We have been going to this UPS store for a while now, since we live in Golfgate Woods. The owners are wonderful & TINA has always taken great care of my wife & myself... She is wonderful, always helpful professional and efficient!!!
Am & Kimberly Mejia”
“Employee 308159 is incredibly knowledgeable and efficient! I will always give up my place in line until I am her next customer. When I forget how to get a return slip on my phone, she politely helps me through that process. I always meet people who prefer her assistance over any other worker. When I had a package to return last Saturday the young man was very nice but gave me wrong information and told me I had to come back next week. When I returned this a.m. and waited for employee 308159 she immediately figured out that the problem was my return was to FedEx! I could have been told that last Saturday and saved me today’s trip. Employee 308159 quickly told me where to find FedEx. She was working solo this morning and there were 6 customers in line when I left. No other employees had bothered to call in saying they would be late or not in at all.
This employee deserves a bonus!!!
M.F. Lowry”
“I received notification that my package was delivered, but unfortunately I did not receive it. I called this location and spoke to a very nice gentleman. He took my info and told me to check back in a few days if it still didn’t arrive. I spoke to our delivery person the next day, she diligently looked around our complex post boxes and still did not find it. She instructed me to call again. I called and spoke to the same kind gentleman, Jim. He went ABOVE AND BEYOND in my opinion. He found the package that was delivered to a sister complex and personally delivered it to me. Customer service at its BEST! Thank you so much!!!”
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“Who would think a stop at UPS could be a delight?! I was pleasantly greeted. The store itself is clean and organized. Staff knew how we should package my items. All three people working handled several customers with no problems. The team was professional and personable. Mark helped me the day I went. Some stores just give a better experience, and this is one. Great job, and thank you!”