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“This UPS has the most helpful and kindest employees. Every return is quick and easy - and they always engage with my curious kids. I want to say a special thank you to the young lady who urged me to take a photo of my returned equipment to Frontier - months and months later they tried to charge me $160 for it and I had proof because of her awesome reminder that I had in fact returned the equipment months ago. Thank you!!!”
“Very organized and professional people. Amazing services offered. They would help you by printing and tapping the boxes but will charge you for that which make sense because customers pay for the service. Manager is very kind and helpful person.”
“I came in straight from the grocery store with a large order that I wanted to turn into a care package for my daughter at college, and they made the entire process so simple. The staff member was incredibly friendly, professional, patient, and efficient. He helped me get everything packed and ready to go, double checked everything, and made sure it was all taken care of properly.
What could have been a complicated project was quick and completely stress free. Easy peasy! ? I always appreciate how friendly and helpful everyone is here. Excellent customer service from start to finish always.”
“I came in DESPERATELY needing something printed for a doctor’s office bc our printer died. And Heather was beyond gracious to help and assisted with what we needed to get patients through the day! HIGHLY RECOMMEND! Thank you Heather!!”
“I've had nothing but great experiences at this UPS Store. One employee has helped me several times with printing documents and is always friendly, accommodating, and efficient. On my most recent visit, another employee (a tall gentleman whose name I didn't catch) helped me with a Happy Returns package that I'd accidentally over-taped. He immediately reassured me that it wasn't a problem and even pointed out that the instructions don't make that clear, so it was an easy mistake to make. I really appreciated how kind and understanding he was.
This is a busy store, but I'm always impressed by how quickly and efficiently they handle every transaction. Whether I'm printing documents or making a return, everything is done smoothly and professionally. Every staff member I've interacted with (or even just observed helping other customers) has been personable, patient, and genuinely pleasant. Excellent customer service all around. Highly recommend!”
“I wish I could leave 10 stars. I’m leaving this 5 star review because of how I watched staff and management treat another customer. Even though my exp was 5 stars, like always. An elderly man who comes in often and was recognized by staff, didn’t have everything required to send his package. And the manager looked up and said that it won’t be a problem, he can make an exception for this gentlemen. You don’t get that small town treatment really anywhere these days. Especially from the corporate competition. A little humanity goes a very long ways. Class act operation, I don’t know how they stack up with the competition as far as prices, I don’t even care. I’ll pay whatever they charge any day of the week to know I’m going to get treated fair.”
“I had a wonderful experience at AMSCOT BRANCH #50 - Sarasota - South Tamiami Trail, when requesting a personal loan. Lisa was exceptionally professional, kind, and efficient throughout the entire process. Her attention to detail and warm demeanor made everything smooth and reassuring. Highly recommended.”
“Pak Mail has been nothing short of incredible. In a world where most businesses are quick to shut things down over a missed payment, they chose to lead with understanding and real customer care. Even though I hadn’t made a payment yet, they kept me active and treated me with respect—no pressure, no attitude, just genuine professionalism.
That kind of flexibility and trust is rare, and it speaks volumes about how they value relationships over transactions. They didn’t just meet expectations—they went above and beyond in a way that truly stood out. It’s clear they care about the people they serve, not just the bottom line.
If you’re looking for a company that operates with integrity, compassion, and top-tier service, Pak Mail is it. I’ll absolutely be sticking with them and recommending them to others. Exceptional experience all around.”
“I came in with several Christmas packages to mail, and Regina was fantastic. She took her time to make sure everything was done correctly, was incredibly patient, and left me feeling confident that all my items would arrive safely and on time. Great service!”
“All employees are cheerful and very helpful! It was pouring the day I dropped off my pkg & one of the employees ran to open the door for me while I was holding my large box! Dried off my box & re-taped it just in case my tape job was soaked. Excellent customer service!”
“Very good service at the store; the employee waiting on me was very helpful and after I told her I was very hard of hearing she made an extra effort to communicate with me. That is unusual and I appreciated very much.”
“Am seeing some low reviews for this location but that was not my experience at all. I was staying at Myakka State Park campground and a package I was waiting for got delayed and was going to arrive too late for me to wait for it there (tracking said it would arrive by 9pm), so I called the dist center and they told me it would first go to this location. That's where Kenny gave me outstanding customer service. He took my tracking number and cell phone and intercepted the package in the morning. Then he called me and said he had it in hand. I was able to pick it up at 10am and continue my journey without delay. He truly went above and beyond. Thank you Kenny!”
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“Great experience with this storage facility! Special thanks to Nik Sharpless who was helpful, and professional, and the whole process was easy from start to finish. The property is clean, secure, and well maintained, and I feel confident keeping my belongings here. I would definitely recommend this place to anyone looking for reliable and convenient storage!”