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“The support we received from Victor made this the best Verizon store we've ever visited. He assisted us with a challenging account issue, even making it a pleasant experience! He also helped us with new devices. He was professional, enthusiastic and positive. Top notch customer service. We plan to make this our regular Verizon store now :)”
“Yaima is awesome. She helped us when I needed to upgrade my old phone to IPhone 17 and home internet. She also helped us get in the priority list for the fiber optic. She is very helpful, very patient, and knows what she's doing. She did above and beyond customer service.”
“Chris at Palm Beach boot store went out of his way to stay over time to get our phones taken care of and get a squared away to where we saved money every month. He did an outstanding job and was very very polite If anybody needs a phone that has government assistance they need to come and see Chris at the boot store on Palm Beach Blvd.”
“Lucas is great, helped me out when I was in a pinch without service. Very transparent with my options. Would do business with him again, would recommend asking for him when you go in for your next visit!”
“My wife and I had been with Verizon for years and I looked into few optional carriers when we were ready for new phones. We looked at Mint but didn’t like that they don’t have stores.
Since we could get free iPhones for switching carriers I think we got the best monthly rate with the phones we wanted at T-mobile. I determined this by chatting with various carriers online.
So, we went in and dealt with Junior, he was able to find the deal I had found.
Once we started the buying process, he made it all very easy, of course, it took a little time but he was fun to talk to and he didn’t try to sell us a bunch of extras or accessories he just got to work and I think it all took about an hour and half and we were out of there with working new phones. Amazing!
Thank, Junior.”
“Went in for a service change from metro to T-Mobile. Rick was the one to help me and my fiancé out with amazing service. However metro wouldn’t give me my transfer number , it’s low key like FBI numbers or something because they ( metro ) would not give them to me. There was also Diana & I apologize i forget her name but all 3 were such a tremendous help. I loved the assistance, I love the customer service & the banality to keep me off the ledge after metros behavior. They deserve this 5 star review & more”
“I went in to pay a bill and ended up switching services and buying a new phone. THe Motorola razr. I love it and I was able to purchase the phone and a new tablet for under $100. I was due for upgrades... But the customer service personnel took care of me and went above expectations!!! Check it out for your self!!!!”
“This was hands down the best phone experience I’ve had. Jay was extremely helpful and knowledgeable and offered great tips that I will definitely use moving forward.
He even offered great advice on moving my company cell number to my new personal phone.
Thank you Jay! ?”
“Just moved from North Carolina for my business and I had an awful experience with AT&T. I gave this store (Verizon) a call and told an employee, Tyson, my situation. At this location he was amazing to work with getting me setup for my business. He made sure I was in and out, but most importantly did everything the right way. If y’all need anything, ask for Tyson. He was awesome to work with and made this process as smooth as possible. Thanks again Tyson and wish ya the best!”
“(Translated by Google) They treated me VERY WELL, They fixed my problem in a very short time, Excellent Service, Thank you very much !!!!(Original)Me Atendieron MUY BIEN, Me Arreglaron Mi Problema en Muy Poco Tiempo, Excelente Servicio, Muchas Gracias!!!!”
“Exellent customer service. Very knowledgeable and an eagerness to help. They answered all my questions with easy to understand language. I will recommend TMobile to all my contacts. Affordable and powerful network nationwide.”
“I had a fantastic experience at Xfinity today, all thanks to Mike. His customer service is absolutely top-notch! I was dreading a long wait, but he got me in and out so quickly. Even with the fast service, he didn't rush the process—he took the time to be very informative and walked me through exactly what I needed. It’s rare to find someone who is both this efficient and helpful. Five stars!”
“I want to say that this is the best store in town, having Karen and Business rep. Dario, there the experience is great! They greet people with a huge smile, so friendly, making me feel comfortable. They LISTEN to my needs (don’t yell like others there) and they help me to solve any issues with my phones. One day, while waiting, I asked one question about phone chains to another member there and she did not even said a word, only directed me to the place where the phone chains are and did like “ they are here, in your face” as it was just right there and I missed it. Not friendly at all!! ? Sorry girl to disturb you! That is why When I come in I look for them ONLY, and, if they are not around I leave and come back when they are. I even call to ask first. Karen, when she hears me, has come from her lunch break to greet me and I even wait until she is done so she can help me. She is really special. Dario too. I have seen the treatment from others there and no, no. Only Karen and Dario. I will follow them where ever they go! That is one of the reasons I moved from the other company. They oriented me and all they said was honest. And fast and reliable. I am referring business to them all the time. Is Hard to find good and honest people now a days! Thanks Karen and Dario!! Keep up the good work!!”
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“The customer service at this branch is awesome ..I never had such good service the salesman was so helpful guiding me thru the new phone...i can't say enough good things about him !!! My son said it was a great place! Older people have a hard enough time with phone but they helped me so much !!! Great customer service !!!”