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November 2022 by Adam T.
HORRIBLE.My experience moving with this company was beyond awful. 1. Before the move, they said it would take 5 hours.2. On moving day, they showed up to my apartment 1 hour late.3. They showed up in a small Uhaul truck.4. The movers were SLOW.5. We missed our elevator reservation time to our new building, and almost had to cancel our trip the next day.6. The truck was too small so they had to make multiple trips.7. They left all of our belongings in the hallway of our new building because they made multiple trips. And I was left moving our belongings into the new apartment by myself.8. They didn't bring enough packing materials and DAMAGED our furniture. They said I could file a claim, more on that later.9. The day took 13 hours, instead of 5, and they demanded we pay the full amount.10. THEY DO NOT HAVE REAL MOVING INSURANCE. I emailed the insurance company they gave me anywayrelocation@insurer… and that domain name does not exist. 11. They are now avoiding my calls about the insurance.I will be reporting this scam of a company.I'm attaching a few photos of the damage, and I have a lot more photo and video evidence.MOVER BEWARE.
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August 2022 by Aleksandra L.
I am very impressed with all the people at Anyway Relocation Services. I called to find out about a big move and Andrew came out the next day to see the situation. He accessed all the things that needed to be moved. The same day I received a very fair estimate and we set a move date. His crew were there on time. Great and considerate wrapping and packing already included in price, everything was carefully loaded and moved in one day. Wow, they did an excellent job. I have already recommended them to our real estate broker and would highly recommend them to anyone who needs to move. Thank you Andrew and Anyway Relocation Servises, great job!!!!!
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May 2022 by Anastasiya K.
This is such a nightmare to find a place to live here in Miami. There are almost nothing available, every apartment is gone after a day after it was listed on websites. Plus these building associations... you have to deal with both places you move out & in. In my case, I also had to rent a storage, since the place I was moving into wasn't ready. I want to say thanks to Andrew, he is polite, responsible, professional. I can tell 100% my move could not be completed without him. He has many years of experience and knows the moving process from A to Z. He was able to accommodate every my little need, answered every question I had As for for the movers, they were also amazing. Not just strong but also smart. All my belongings were perfectly packed and placed in my storage unit. Which also saved me some space for bicycles and other stuff, which I thought wouldn't have fit. Highly recommend, the best company ever
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February 2022 by Alexa N.
Unfortunately we had a very negative experience with these movers. Let me start off by saying the two guys who came were very nice and worked hard. This is not about that. BUT several things went very wrong, first and foremost being that we got over charged like crazy and we haven't been able to get the money back that we're owed because the owner Andrew has ignored our calls even after two discussions with him about everything that happened. We thought he was a reasonable man but he told us he would talk to the movers and then never called us back. Now he doesn't answer any of our texts or calls. I was really hoping this issue would be resolved. I don't like being the person to leave a negative review or to complain. I always try to give businesses the benefit of the doubt and we consider ourselves pretty reasonable people but at this point we feel as though we were robbed and want to warn other about how unprofessional this business is. Hopefully it saves someone else from the same if not similar situation. We moved from a 2/2 apartment to a condo from Brickell to Dadeland and we were charged for more hours than we worked. We paid over $1150 for a move that should have been done in less than 6 hours and much less money. That includes a 40 minute break that the movers took that came out of our pocket (which delayed our move in window at our new place and caused a domino effect of problems). I don't mind they took a break but 1. they never communicated to us that they would stop to eat for nearly an hour during our crunch time and 2. they charged us for this time. Mind you, they are charging about $160 an hour at this point. All this while we had already bought the guys food and coffee and made sure to keep them hydrated with water as well. They worked hard and we tipped them because we know that the work they do is tough. But this lack of communication that cost us extra time and money and being charged for a meal break is not right. Other things that went wrong and showed their unprofessionalism: - they ran out of "blankets" to protect our furniture so they had to find other ways to go about it protecting our expensive pieces. One of these "solutions" resulted in major damage to the skin of our $3k leather couch. An experienced mover would have known that putting tape directly onto a leather couch would cause damage. - they did not have a box cutter. You'd assume every professional mover has one of these. I had to provide one of the movers with one of my own (and he ended up keeping it) - because they were running out of time due to taking their break when we only had an hour left to move in, they asked us to remove the tape, blankets and protection from all our furniture and belongings for them. Mind you, I'm 6 months pregnant. Luckily I had my mother in law and another family member to assist. But both of these women are in their 60s and had to due their job. Again, unprofessional. What if we were completely disabled people? How would this have worked out? We are paying you to do this work for us. - Again, being charged for hours they they did not work. They came at about 10am and finished at about 6pm. 40 minutes of that were a break. And we were charged for 9 hours instead of 7. We have been so frustrated with this and we were really hoping for a solution. I as a business owner myself honestly don't understand why Andrew doesn't take responsibility and do the right thing. I hope this review helps you get a better understanding of the kind of business this is and will prevent this from happening again in the future to anyone else.
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December 2021 by Brian J.
The movers that were sent are not professional and did not really know how to move things. The movers did not wrap any of our furniture, did not put our mattress inside of a mattress bag, broke one of our dressers legs, and did not do any type of protection of our furniture. Personally, I got along with the movers however they are just not professional and our furniture is scratched up and dented. I would not recommend this moving company for any person because the value is not their per hour when other companies will provide so much more service for the price that you pay.
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November 2021 by Jessica S.
The worst Company! Don't fall for these people. They don't know what they're doing. They showed up late and sent 3 people, two of them didn't not communicate in English and were taking it very slow just to see the hours go by. When I spoke to Andrew the guy I made the deal with. He wanted to keep punching to continue the move even though the building Im moving to and from has a cut off time. He basically wanted to keep my stuff in the truck for the weekend, I guess. I asked him to leave and had to pay for the hours they spent wasting. They're completely unprofessional and just want to collect the money. I give a star because can't give less.
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September 2021 by Christina R.M. Jiménez
First of all, this company is MUCH more economical than their competition. Andrew always answered my calls/texts quickly and effectively. The movers showed up about 5 minutes before the scheduled start time, and from start to finish, the move was completed in 2 hours, including travel time! (I moved locally). The movers were friendly, made conversation, and packed my belongings carefully. The only drawback is I wish they had a more secure way to accept card payments. I would definitely recommend this company to anyone who needs to move, and will use their service in the future if necessary.
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August 2021 by Victoria B.
these guys were great! they showed up on time. gave me my contract and got straight to work. They were able to load up my packed up one bedroom, transport it and move it all into my new place within the 3 hour minimum (my move was about .1 miles. away but that does include transporting my couch back to my old apartment since it did not fit in the elevator and they do charge to bring large furniture up stairs) the two gentleman took extra care of my large mirror, used furniture blankets on all of my furniture and moved efficiently. I hope I don't have to move anytime soon but when I do move again i will call these guys. Price was fair for their hard work. professional movers are so worth it. make sure to tip and buy gatorade and water for your movers. its hard work and very appreciated. and they forgot to deduct my deposit from my total which i was bummed about but i called the number and they refunded my deposit IMMEDIATELY. i was impressed with their customer service.
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July 2021 by Rita T.
They are always available in the phone. On the day of my move, their truck broke, but they got a new truck and moved me. It delayed my move by 1.5 hours but the movers were surprisingly fast and efficient. This was my second time using them!
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March 2021 by Carole J.
We hired Anyway Relocation Services again to do a pickup from storage to my parents house. Miguel and Arthur did an amazing job. Not only did they pick up the big items, they nearly cleaned out the storage which is a good thing. The storage unit was full. They were on time. They were very organized. My family and I are thankful for them. Thank you Miguel and Arthur, job well done.
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February 2021 by Freddy D.
Used this service recently, move was completed however items were missing. Never received a call back, very unprofessional.
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February 2021 by Omar V.
Highly recommend on time straight to the point With no Extra fee !" Andrew was very helpful and arrange for my customer . the move .
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February 2021 by Carole Joacilien
Miguel and Gabriel did an amazing job. They were masked up, prepared and got the job done. They were cautious of everything item that they touch. They are so organized. They packed and unloaded at the storage unit very neatly. Thank you Miguel and Gabriel for everything. My parents and sister are well pleased....
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January 2021 by Danica S.
The movers complained the entire time. I told Andrew(the gentleman I booked service with over the phone) we lived on the second floor and that the bedrooms were on the second floor of our condo. One of the movers even told us "you better tip good." They told us they couldn't get our bedroom furniture upstairs. And my sister in law ended up taking our spare bedroom bed apart and taking it upstairs herself. Very unprofessional, I was very disappointed with their service. They scratched our wall too. Also, they did not take the $50 deposit off the price and we did not get it back.
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November 2020 by Kate Winslet
It was easy working with this moving company because they were right on time, they were able to put things together and before I could say Jack they have arrived at my preferred location. My items were safely delivered. I liked them.
