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March 2024 by Bobby Kotick
Moving is so stressful, but Atlantic Group made it a smoother process from start to finish. IlPayments and communication were always consistent. Atlantic Group services are worth the money. Reliable, transparent, and professional. Thank you again for all your help!
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March 2024 by E A
The Best Moving Company i ever usedVery attentive representatives, very kind moversGreatly appreciate all your help, support and patienceThank you very much
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March 2024 by Carol Nyffenegger
Tracie was a Wonder Woman of the shipping world! With a couple holds on the storage by my requests, I had her hand the whole way and was kept up to date promptly, arriving safe and sound. The wraps and wall artwork in protective boxing assured my treasures arrived in perfect condition.Thank you so very much!
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March 2024 by Roberto Henriquez
Worst experience!!!! Don’t hire them! (very rude and liars)They supposed to put my piano together and they didn’t !! I keep calling them to come and do it! They damaged some parts and I still don’t know if the piano itself is in good condition…
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March 2024 by Peter Tedeschi
We recently relocated from Rhode Island to Florida, contacted a few moving companies for quotes and from the moment I spoke to Atlantic group USA our decision was made. Their attention to detail and professionalism made us extremely comfortable. Their price was amazing but as they say “it’s not only about price.” This was our first relocation and had no idea what to expect. From the day of the move until the very end it was nothing but smooth sailing. Hands down incredible and would recommend them to anyone relocating. It’s stressful enough moving but Atlantic group takes the moving stress away. The very best !! Thanks again guys from our whole family
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March 2024 by toni Fusco
Great customer service definitely reccomend on any long distance move or any move I dealt with Christian I spoken to 5-6 other companies he made me at ease. Thank you!
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March 2024 by Danielle Pryall (Dani Marie)
I had the BEST experience using Atlantic for my move from NY to Charlotte. The sales manager, Christian, was patient, understanding, and within 2 phone calls we made the decision to go with Atlantic. I felt like it was a good price especially considering the level of customer service I received, the quality of the services rendered, and the peace of mind that comes with dealing directly with a company that had good ratings and reviews. I highly recommend. Thank you, Christian and the rest of the team at Atlantic!
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March 2024 by liinah barreto
Worked with Christian moving out of Colorado. Anyone who reads this, please make sure you book a move directly with a carrier, like Atlantic. My sales person taught me so much on how to move
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December 2023 by Allen B
Atlantic Group USA LLC. Is the perfect choice for your moving and storage needs. Their team of experts handled our move with care and efficiency, making the process stress-free. Highly recommend!
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November 2023 by Corin Daly
We used this company for our move and paid for full service packing. Several expensive glass items were broken during the move. There were also several pieces of furniture that were damaged and chipped (bed frames, bookshelves, armoire legs, chests, storage containers).Moving manager, Nick, stated the job by arguing with my wife and being very rude regarding navigating through our neighborhood. She asked him politely to change his time and he got even more hostile. He kept insisting he needed to get a semi / 18 wheel truck on the street, which we confirmed he could do. After all the hassle, he showed up with a manageable 20' truck.Nick held our items hostage and demanded more money for 2 additional stairs. The movers (contractors) were more than happy to do the job with a few additional stairs because we had wide open doors and hallways for easy access. Given I am disabled and pregnant, I was not in a position to move these heavy items myself. But Nick refused and was threatening to leave the items in the yard. After several rounds of arguing, we referred to the contract. The contract said $75 for additional 14 stairs, yet he was trying to charge $250 for 2 stairs. We said we'd talk to customer support, and he said "I am customer support, sales, management. I am everything and what I say goes. I own this company."Nick refused to assemble items that he claims were not disassembled during the packing phase (he was not a part of that process). This was a complete lie and confirmed by the movers that actually packed our house while we supervised. He was just being lazy. He lied like this in several instances to avoid doing any actual work, which meant we had to continue to call the movers that packed our house to set things straight.The only time this job ran smoothly is when the manager left randomly in the middle of the move for a few hours. The contractors were kind and helpful and hardworking. They also willingly shared how unprofessional and lazy Nick was.With full service packing, we expected boxes to be properly labeled, at least by location in the house. A majority of the boxes were either not labeled or mislabeled, requiring us to re-move several boxes on our own after delivery. The mover manager just left most things he touched on the main level without asking or looking at the items so that he didn't have to use stairs.Lastly, Nick refused to discard any tv / electronics boxes, tape, bubble wrap, and moving blankets. He claimed that I own these items and it's not his job to get rid of them. I've never encountered a moving company or any service company that doesn't dispose of their own materials that they used to complete the job.When paying over $13k for a move, we certainly expected more attention to detail and care for our personal belongings. We will not be using this service again and will be demanding compensation for all of our damaged property.
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October 2023 by Miranda Cole
Exceptional service from start to finish. The movers were efficient and took great care of my fragile items. The storage facility is top-notch, with climate control to protect my belongings. I will definitely use this company again in the future.
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October 2023 by Luby Mbella
I recently used this moving and storage service and I couldn't be happier with the experience. The team was incredibly professional and efficient making the entire process stress free. My belongings were handled with care, and the storage facility is clean and secure.
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October 2023 by Max Kiefer
This firm is fantastic. They transported the boxes to my flat and even provided me with two more days owing to a holiday. When I changed my plans and couldn't be home for them to pick up, they contacted and arranged for a pickup with my leasing office. They went above and above the call of duty. I wholeheartedly endorse.
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October 2023 by Sarah Lane
Went through a broker who assigned out work to Atlantic Group USA - some of the issues we encountered were the broker's fault, but many, many of the issues were the result of the staff. The movers showed up on time! But without any supplies to pack our things. Packing supplies did not arrive until SEVEN hours into the move, and did not included packing materials for many of the promised items (lamp/tv boxes, etc.) The initially quoted cost almost doubled.When we received our items, we were threatened due to a misunderstanding, and as things starting coming in to the house, hopes for a positive experience just sunk lower and lower. We received so many broken furniture pieces, items packed just wildly, and it just felt like absolutely zero care was taken with our things. Art was stacked horizontally in a wardrobe box, ceramic items weren't protected, things arrived wet. We received someone else's preserved wedding dress, that we luckily caught before the driver left.I'm working through the claims process now, and it's been 2 months since I accepted the abysmal offer of compensation with no word from Atlantic Group. Just an absolutely terrible process from start to finish.
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October 2023 by Julianne Goguen
I was impressed by the promptness and professionalism of this moving and storage company. They arrived on time, packed my items securely, and transported them to the storage facility without any issues. Their competitive pricing was the cherry on top.
