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“Alexander Erdellan was the best sales person you could imagine, he helped me pick the most comfortable dreamy matress . 1000% recommend . Best experience for to find my new mattress bed”
“Our sales representative Bruce and Miriam at the Pembroke Pines location were fantastic. They were very patient, never rushed us, and took their time with us. It made a pleasure purchasing my kids bedroom set and our sofas.”
10AM - 9PM
11013 Pines Blvd, Pembroke Pines
Mattress Stores
“James was very up front when helping me decide on a mattress. He explained in detail the pros and cons of the two I was considering which helped in my decision. The online payment process was easy to navigate as well.”
“I Highly recommend this place! I got the most comfortable mattress from them ! They are super nice and super professional! Great costumer service and reasonable prices.”
“This store is very good, we find the best prices also the customer service is very helpful and kind as well, Mr Edmund is very professional. Highly recommend to go there.”
“⭐ An Unbeatable Experience: Guillermo at Mattress Firm Pembroke Pines is Exceptional!
I cannot recommend the Mattress Firm store in Pembroke Pines highly enough, especially because of the manager, Guillermo.
Over the years, I've purchased several mattresses from this location, and the reason I keep coming back is simple: Guillermo’s top-notch customer service and deep product knowledge. He has always made the buying process smooth, personalized, and stress-free.
Outstanding Support During a Warranty Claim
Recently, we had to file a warranty claim, which can often be a frustrating experience with any company. However, Guillermo turned a potential headache into an incredibly smooth and easy process.
* Exceptional Guidance: He was right there with us every step of the way, clearly explaining the documentation needed and the timeline to expect.
* Proactive and Prompt: He ensured all the necessary steps were completed correctly and efficiently, preventing delays and confusion.
* Unmatched Professionalism: His ability to manage the claim while maintaining a friendly, reassuring, and professional demeanor truly sets him apart.
In an industry where post-sale support can be hit-or-miss, Guillermo has demonstrated that his commitment to the customer extends far beyond the sale. He is a true credit to the Mattress Firm team, and because of his integrity and service, he has earned a customer for life.
If you are looking for a new mattress in the Pembroke Pines area, go see Guillermo! You will not be disappointed.”
“Andrea López is the best Sales Associate in the store! She was very kind, knowledgeable and patience with our furniture needs. She walked us through the whole process of making the decision and selection of the furniture we really liked. If you want to have the best customer experience and satisfaction buying your furniture, definitely ask for Andrea Lopez and you won’t regret it.”
“Milton was great. He took his time with us, explaining he differences in the mattresses and also the base. Had us test out each and the rationales behind how they helped with spinal alignment! Amazing experience. Got us the best deal as well!!! Highly recommend this location- ask for Milton.”
10AM - 8PM
3101 N Miami Ave Suite 105, Miami
Mattress Stores
“I had a truly wonderful experience at Mattress Firm today! I stopped in and had a wonderfully insightful conversation with Chigo, the sales associate. I was truly surprised and impressed by the wide variety of selection, satisfying every taste. Having purchased a mattress from them seven years ago, I definitely plan to go with them again and find the perfect one this time.”
9AM - 9PM
1738 W 49th St Ste 6, Hialeah
Mattress Stores
“I'm very grateful to Gladys. She provided with an outstanding customer service. Gladys has patience, service skills, and a great disposition to find what you're looking for. She also is very knowledgeable of their products and finance options, allowing you to take the right decision tailored to your needs.”
“I wish I could leave the same review twice so I can give Monica Romero 10 stars. My mom surprised me with a Sleepy's mattress she bought online. It is HORRIBLE. Two nights and I have the worst back pain. I went into the store with an emergency and came out with a great deal. Monica took her time to hear my issues and helped me find the perfect new, new bed. Never buy online. They don't resolve any issues. Always speak to a true sleep expert.”
“Came in to the store not knowing what my husband and I were looking for. We only knew were wanted something comfortable. Fernando was super helpful. Showed us a wide variety of mattresses with a lot of different comfort levels. He gave us plenty of time and answered any questions we had. Once we decided, it wasn’t difficult to set up payment and delivery with delivery being next day which was amazing. Overall a very good experience all around and recommend this store if you’re in need of a super comfy mattress.”
“I had a great experience at this Mattress Firm! The team was super helpful, especially the two associates - Ronald and Mariana -who assisted me with my purchase. They were patient, friendly, and really took the time to help me find the perfect mattress I was looking for. I’m very thankful for their excellent service and would definitely recommend this location to anyone! ?️✨”
“I absolutely recommend Diana! She was an awesome help in choosing the right mattress for my comfort. She was very knowledgeable about the material of the mattresses. She had awesome customer service! I would definitely recommend Diana on Pines blvd if you are looking for a mattress!”
“I highly recommend this outlet. Max was very available and went above and beyond to ensure that I had the best mattress for my particular needs.
Thanks Max.”
“⭐️⭐️⭐️⭐️⭐️
For the past few months, I had been meaning to go mattress shopping. Yesterday, I unexpectedly walked into Mattress Firm on Hollywood Blvd (441) and met Felipe N. From the moment we connected, the experience was effortless.
Felipe spent about 45 minutes with me—no rush, no pressure at all. He allowed me to test multiple mattresses and took the time to thoroughly educate me on each option in the store. His knowledge was impressive, and his recommendations were thoughtful and aligned with my needs. I never felt judged or pushed to buy.
I didn’t purchase that same day. Felipe gave me his number and let me know he would be at the Hallandale location the next day and mentioned there might be a few additional options to explore. I returned the following day, and just like that, I purchased the Posturepedic® Elite Brenham II 16” Medium Euro Top Mattress (King size with pillow top)—a truly beautiful and comfortable mattress.
From beginning to end, the entire process felt like an easy breeze, a true walk in the park. Felipe was present, patient, and supportive both visits, guiding me every step of the way with genuine care and professionalism.
I can’t wait for my delivery. Thank you, Felipe—keep shining. May God bless you.”
10AM - 6:30PM
217 NW 36th St, Miami
Mattress Stores
“We almost went down the rabbit hole reading all the reviews about all the different mattresses on the online market.
We found this genial store chain online where you can try mattresses that are sold online only. We went to the store in Miami in the Design District and met the founder and owner of this chain Mr. Shanir Kol himself. Besides being a delightful person he was very knowledgeable and told us all the pros and cons of all the mattresses we had looked at online and made us try them in the store.
The process worked as follows: we took an appointment so when we arrived the store was all exclusive for us. The ambiance is very relaxing and Zen making it easier to relax while laying down on each mattress..We never felt rushed nor pushed to buy anything specific. Mr. Kol gave us different prices and worked out a special offer on a return mattress. It worked perfect for us as we bought a 3400$ for almost half the price!! We LOVE our Wink Bed Blue mattress which btw is exclusive to SleePare.
The store carries the most popular box mattresses sold online and applies same prices as online but with the peace of mind of trying each product in person.
Great business highly recommended!”
Open 24 hours
19160 W Dixie Hwy, Aventura
Mattress Stores
“Excellent service from start to finish. Shevy asked all the right questions to make sure we found the perfect mattress and was incredibly patient and accommodating. Even late at night, we were able to leave with a luxury brand mattress at a great price! You really can’t beat that!”
“A unique experience, Mr. Ramon was excellent in his treatment, as a guide for our purchase. A 100% recommended place with first-class staff and exquisite merchandise.”
“A lovely place with an excellent work staff. The quality of the furniture is priceless. I have made several purchases, always with the same girl and I have received an exceptional treatment. Here I leave you her code (8295) and her number in case you want to contact her (603) 803‐0373, I highly recommend it ??”
“Jose was very helpful in helping me buy my first mattress. He showed a lot of patience while giving detailed explanations on why choosing the right mattress is important. He helped me with the forms of payments due to me also being a student and paying for university. I rather the overall experience a 1000000/5 stars, definitely going back to get another mattress when this one gets old.”
“Recomendado 100 % un trato excelente de todos sus trabajadores alta profesionalidad y destacar el servicio de nuestra vendedora Massiel Ruz una excelente profesional en su área”
“We spent a little more than an hour with Fernando and he was beyond helpful. What a great guy. He's very knowledgeable and friendly. We definitely plan to work with him once we decide exactly which furniture we're buying”
“My experience here was AMAZING!!!! The process was super fast! I got approved fast and Tony got me all set in a jiffy with the paperwork! I was offered a complimentary drink while I filled out my paperwork! Tony really made me a happy girl!!!!!”
“Sales Rep. Leiny Castro was exceptional! We went in to purchase a mattress for my mom and she was extremely patient; took her time answering questions and addressed all of our concerns. The managers were also fantastic.”
“Today I visited the Rana store. In Hialeah where I was served by the salesman Luis del Cus. I received. The best service. And he knew how to explain the prices and the best offers that were within the reach of my budget, both he and the manager were very attentive. Yanet. They are both excellent people. Thank you for your time. And that's why I recommend them 100%.”
“Efrain is exactly what the doctor ordered! As an American military family he was very relatable and very real, experienced, knowledgeable and wholesome! Best kept secret in Miami, thank you so much”
“We had an amazing experience thanks to Afonso! He helped us choose a king mattress and two twins for our home, and he was incredibly kind throughout the whole process. He gave us so much attention, explained all the options, and made sure we found the perfect fit for our needs. Super charismatic, patient, and genuinely helpful. Highly recommend asking for Afonso if you’re looking for great service!”
“We went to the Pembroke store for the first time we were met by one of the most knowledgeable sales rep.we’ve ever dealt with. She is no other than Anna Syed she was very professional and courteous.She answered all our question and made some very good suggestions and took time to explain all our options.We just went to look at the products they offer with the intention of returning at a later date to make a purchase and we left purchasing a beautiful bedroom set.She made sure we were very satisfied before leaving we’re just waiting for the delivery.We wholeheartedly awarded her 5 Stars. Thank you Aamna for a job well done.”
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“Chigozie was great. Attentive, informative, and made sure we were comfortable with our purchase based on our preferences and needs.
Mattress Firm has so many different options for anyone looking for a Mattress.
Thank you Chigozie”