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“Went at 2:50 pm. on Sunday and the doors were locked even though it states they are open online. I drove 45 minutes to go to this store since the store near me didn't have the phone I wanted to buy.”
“This is the place to go for phone or tablet repairs. Fair prices, super service and excellent work. Staff was very helpful and knowledgeable and went out of their way to make sure you will be satisfied.”
“The owner was extremely helpful and knowledgeable. I was with Metropcs and was quoted a price of 250.00 for 1 phone. At this boost location I walked out with that same phone plus 2 others and phone cases for 130 dollars. Amazing owner and store.”
“Super awesome spot! My problem ended up being more extensive than he thought so it did take longer than expected but he got my phone working the same day and it didn't break the bank. He was super patient every time I called to check on the status and gave me accurate updates. Moe really is the plug for phone needs and fixes. Good work takes time and he did a wonderful job. He took the time to show me what my problem was when i came to pick up my phone and why my phone wouldn't charge. If I ever have any issues this is where I will bring my device!”
“I had a great experience at this store! The manager, Sarah, helped resolve an issue i had in January and my experience in this place was sooo much better than the last time I was here then. Great manager, great staff!”
“My wife & I needed new Iphones. We met w/ Megan ans she was very professional., knowledgeable & friendly. She really knows her products & was patient in helping us make a decision. I would hire her for my business anyday.”
“I went in the store unsure about buying a new phone but Fred and Garret not only saved me money on my purchases but took the extra step to look into saving money on my account in general all honesty they did a great job always gone to this store and will never leave it great work!”
“I am going to say this I have gone to the store a month ago and I'm not going to express my feelings to experience that I had but I needed something bad my phone was not working I couldn't remember nothing I took the chance and coming back to this cricket let me tell you that store did a 2 by 4 the store smells good when you walk in looks like they got replaced the store looks spotless organized smelling good and not only that the environment felt so positive the nice gentleman which is a new store manager that was hired not only he went up and above but he knew everything and how to make my phone work and took his time to show me what I needed to show me and that I'm an older woman the guy was multitasked while he was helping me with my phone was doing payments and taking care of other customers cuz he says he does not like to make them wait so he does a lot of things at the same time so I will say I am well satisfied I'm happy with the experience and I'm congratulating cricket for hiring a manager not only with experience for what he told me that he's had as working in a cell phone company but the store looks presentable clean and the vibe and and just the way that store manager I contact greeted me thank you so much for your assistance I will definitely come back and I will spread the word to bring customers as he offered me $25 for every person that comes in to my account. I'm an old lady I have no idea how that works all he told me was to refer them and to make sure they let me know that I'm the one that referred them thank you Alexander Valentine best respectful smiled and made me satisfied with my device I think other employees from other locations need to be trained by him thank you”
“❤️❤️❤️THE NEW MANAGEMENT IS AWESOME!
THEY FIXED MY PHONE IN LESS THAN 15 MINUTES AND WAYYYYYYYY CHEAPER THAN EVERYONE ELSE❤️❤️❤️”
“The staff was amazing—especially Josie, the manager, and Anastasia, the district manager, who both helped our salesman, Luis. We were amazed! Then the Director of Sales, Nico, came in… all of them were truly outstanding. Thank you, AT&T!”
“This has been our store for 6 years now, great service, knowledgeable staff. Our last visit Shaquera handled our purchase for two aged phones and walked us through the transfer of phone data and we scored an iPad! All on 30 minutes! Thank you AT&T and Shaquera!”
“Excellent customer service from Isabel. She processed a complicated transaction with ease and made my 91 yr old mother comfortable with the changes. She was patient and very professional. Thank you Isabel!”
“I walked in with my mom on a random weekend to help lower her bill and was approached by Carlos Espinosa, he was so informative and helped explained a lot that my mom didn’t understand on her bill. He not only helped her lower it , but upgrading was very simple and we were able to save on the activation fee bc he was thoughtful enough to verify discounts that could apply to her acct. very pleasant experience, shout out also to the very nice store manager Byron Brown! Amazing,clean store , with great employees! Thank you :)”
“Very impressed with Kevin! After 28 years with Verizon, I left due to an employee who lied about a promotion. Another employee later confirmed this. With such a lie to get out of an error, I took my business elsewhere...and I am so glad I did! Kevin was amazing! He is knowledgeable and explained everything perfectly. He also explained every step in the process and was very transparent. No surprises at all. He worked to get us the best deal and plan that suits us. I am very happy with the help/service that Kevin gave us. It was a very great transaction and it is a good beginning for being a new T-Mobile customer.”
“They are much more responsive, friendly and helpful at this location rather than the store in Chasewood Plaza west. They went out of their way to provide curbside service quickly.”
“Hands down the best store in Jupiter. Staff is super friendly and we’re very helpful in helping me switch over. They were also able to get me some amazing deals. I can’t think them enough! 10/10 would recommend!”
“Thomas made the whole process easy, understandable. He was very personable, has a sense of humor and can match his personality to the customer and their needs. We need Thomas!”
“Best set of reps I've ever had to assist me in this change from company to company!!! Yuri was spot on and helped me ALL the way through, and I got a freebie while I was being helped ?? would definitely recommend A+”
“Staff are friendly and helpful. Corporate supervisor refused to assist so staff could only do so much. I ended up fixing the issue. Santos is the one to go to at this location.”
“I went in for a repair and I was treated great! My experience was a true blessing! Nice quick,professional and she went above and beyond! Thank you ma'am!!??”
“First off let me start off by saying my family and I received the best customer service I have ever received at a Metro PCS my entire life. My husband, daughter, and I came into this location Saturday June 8th 2024 for the first time. We purchased two phones, one was a metro PCS and the other one was a phone connected to T-Mobile. We was greeted by Alex and Edwin who both were very knowledgeable, patient, had a very great sense of humor, made reasonable suggestions and fast. They help my husband and I pick out really great phones that were compatible with what fits our budget that we already had. And even offered to assist us in transferring our information to the new phones. Alex also helped my husband find the perfect phone to fit his watch. I didnt feel like we were being sold a lie just to spend more money, or to push sales. They both gave us a trusting spirit.They both were pretty good with keeping us entertained while we waited. It was almost as if we was at a family Barbecue. We all shared laughs, and great conversations while waiting for the phones to be activated. We were even given really cool T-Mobile cups, that turn bright pink the colder the liquid is inside. When I tell you we really got our money's worth. The phones are awesome, the service we received is priceless. This has just became my family and I favorite new location. These 2 really make an amazing team. The store was clean. And even though it was a rainy day, Alex and Edwin brighten up our day. 10 stars for them both.
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“Diana was a tremendous help to my daughter for a phone issue. She had all the answers! Wish all businesses had such impressive employees. They are lucky to have her!!!”
“Victoria was amazing! She went above and beyond to help me. She is kind, compassionate, intelligent, and really good at her job! Fred was amazing too! Best experience ever!”
“This store is amazing great customer service the energy from this crew is amazing it sucks that they have to deal with negative people but other then that they are phenomenal.”
“Great Haitian family owned business. I get my U-Hauls here and they also provide UPS, cell service and send money abroad. I appreciate you. You work very hard and are always professional and kind. Thank you ❤️”
“Emily approached me immediately when I entered the store and assisted me in setting up my new iPhone. I truly appreciate your extra effort in helping me out. Thank you!”
“The are so awesome!!! As a single mom trying to do the best for my kids they helped out well getting everything activated and getting the cases out on! Great customer service! 10/10”
“Daniel was a great amazing customer service rep that went above and beyond to fix our internet situation. Patient, kind, knowledgeable and solved our issues in a heartbeat! Highly recommend!”
“Gary was VERY HELPFUL with assisting me with setting up a new plan, a new phone, and helping me where he could with transferring my data from my busted Iphone 8 plus. Kumani was also very helpful with assisting me save money by bundling my existing internet plan with my new line and offering guidance on what phone I could upgrade to & what the differences were. Gary & kumani need raises & promotions!! They both had excellent attitudes and showed amazing customer service.”
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“I went into the store after being on the phone with Boost Mobile support 8 hours over a few days because they said I'd have to call network support from the store & Chris who runs store 918 said that he would take a look at it. Within 2 minutes Chris had this major issue I was having with many of my texts not being received fixed & working. Chris is courteous & extremely knowledgeable. If you live in the Palm Beach Gardens, North Palm Beach or Lake Park areas I highly recommend going to get service & new equipment from Chris's store...thank you Chris”