Verizon provides friendly and efficient service, with staff members like Preston, Matt, Curtis, and others who are knowledgeable and helpful. Customers appreciate the quick and smooth process of upgrading phones, transferring data, and fixing issues. Preston listened carefully to concerns and offered better options for internet use, helping customers find the right device for their needs. Matt made phone upgrades easy and quick, completing the process within an hour. Curtis and the team were professional, took time to explain the changes, and ensured customers understood their bills. Many customers mention that their experiences have improved since the current management took over, noting the staff’s attentive and friendly approach. Overall, Verizon is seen as a place with great service, helpful staff, and a positive atmosphere for those needing phone upgrades or help with their devices.
I lost my phone. I got a new one and they were able to recover all the photos off my old phone. Great job!
June 2026
I was so happy that Conroy could help me get my new phone . He set everything up and I didn’t have to worry about forgotten passwords. He set up new account and password. He was very helpful and courteous. I would recommend him for all my friends and colleagues to see him .
June 2026
We traded our phones in & did an upgrade with David at the Cocoplum store in North Port. He was SO AWESOME!!!! He was friendly personable & very knowledgeable!!!! We had T-Mobile however got a way better deal with Verizon & enjoyed our experience!! Again,David was AWESOME!!!!
