Verizon provides friendly and efficient service, with staff members like Preston, Matt, Curtis, and others who are knowledgeable and helpful. Customers appreciate the quick and smooth process of upgrading phones, transferring data, and fixing issues. Preston listened carefully to concerns and offered better options for internet use, helping customers find the right device for their needs. Matt made phone upgrades easy and quick, completing the process within an hour. Curtis and the team were professional, took time to explain the changes, and ensured customers understood their bills. Many customers mention that their experiences have improved since the current management took over, noting the staff’s attentive and friendly approach. Overall, Verizon is seen as a place with great service, helpful staff, and a positive atmosphere for those needing phone upgrades or help with their devices.
I am very techy challenged and somehow downloaded a virus. I was very anxious when I went here and Matt was AMAZING! He was patient and understanding and in about 5 minutes he fixed my phone. Very grateful!
August 2026
The employees were friendly and very knowledgeable. More than happy to help with a problem you might have.
August 2026
Conroy went above and beyond to get my family the best deal possible. He was very patient and helpful throughout the whole process.