Warehouses near North Port, FL

“Hi, I’d like to share some feedback regarding my experience with the manager, Carolyn, at the Costco location.

I recently decided to change my Executive Membership to a Gold Star Membership for my own personal reasons. When I spoke with Carolyn, she made comments implying that I was making a mistake by doing so and that I shouldn’t be making that choice. I didn’t appreciate how I felt about my personal decision regarding my membership.

Unfortunately, her overall attitude also came across as rude, dismissive, and unfriendly throughout the interaction. I was especially disappointed because she is a manager, and I expect a higher level of professionalism and courtesy from someone in that position.

I wanted to bring this to your attention because the interaction really rubbed me the wrong way, and I feel the experience could have been handled much more respectfully.

Overall, aside from this experience, I do like the store and think the overall setup is great. I use Costco’s gas almost every week, we really like the meat selection, and I’ve had a great experience with the tire center. The selection is good overall, although I do wish there were more newer or updated items. I’m a frequent Costco customer, which is why I felt it was important to share this feedback.”