Cox Store in Ocala provides internet, mobile plans, and devices. The internet is steady and cable options are reasonable. The store offers ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Store associates are attentive, friendly, personable, informative, and dedicated to resolving issues. They provide clear information on available services, pricing, and discounts, and offer personalized support to elevate the in-store experience. The team helps customers upgrade tech and explore exclusive deals on Internet + Mobile plans. While phone support is dreadful and slow, in-store experiences are generally positive and chat support is quick and efficient. The store is a place where customers are treated with respect and kindness to resolve problems. Cox delivers the speed, reliability, and service to stay connected.
Excellent service from Anthony who came and got our equiptment working . He was very professional, organized and explained everything in full detail. We have been @Cox customers for many years and always have received the best service. Thank you.
November 2025
The woman who waited on me was great, friendly, personable and informative. She was clear about the available services and what each one offered along with pricing and even found a couple discounts I couldn't find on the website.
October 2025
Opens on time and if you take public transportation: the bus stop is conveniently in front of Cox.