Ferguson Bath, Kitchen & Lighting Gallery is a well-stocked store with a beautiful selection of large hanging lights and outdoor lighting. However, the staff can be unhelpful, often preoccupied with their own devices instead of assisting customers. Despite this, the store has received praise for its professional service and ability to order hard-to-find items, such as a Fisher Paykel drawer dishwasher, a custom shower pan, and Kohler extra tall toilets. Customers have also commended the store's quick delivery, with one customer receiving all three requested fans within a week. Overall, Ferguson Bath, Kitchen & Lighting Gallery is a mixed bag, offering a great selection but sometimes lacking in customer service.
We almost have to go back home, because nobody we’re able to help us! We checked the prices on our cell phones and then we went to the employees for help! It’s a shame because the store is beautiful!?
December 2022
Nice selection for large hanging light and outdoor lighting. Staff was unhelpful, playing on their computers, didn't offer any assistance
September 2022
We are so fortunate to have Ferguson in Ocala! They were able to order items for me that I could not find in stock anywhere. I am now the proud owner of a Fisher Paykel DRAWER dishwasher, a special size shower pan and Kohler extra tall commodes. Great professional service at every stage of the purchase and delivery.
