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“brian and the whole team are amazing! great customer service every time i visit. quick and easy process whenever we rent something new and they have never sold us anything not worth spending money on. i appreciate the honesty when it comes to sales and being in the loop about what might work for us and what to stay away from. great location overall”
“Great location and friendly staff. I forgot your name but to the gentleman working sunday 4/27 thank you for your kindness, conversation, and advice on light replacement. Keep up the awesomeness.”
“All the folks here are friendly and they have great customer service and fast. You can shop for grills or flat top grills and LP gas stoves, Driers and water heaters in thier showroom.”
“Chad and the staff here are extremely friendly and helpful. I will be getting a great product with free delivery, set-up and removal. I highly recommend Setzer's for all your appliance needs. I'm looking forward to using my new appliance for many years to come. Thank you, Setzer's.”
“We stopped in to get things for our lawn , the prices were good and the cahier was so kind and very helpful sending us to the correct area for our merchandise. And at checkout she was fast and very people oriented!! Her name was Sunshine!! Thank you Sunshine for all your help!!”
“Really helpful, friendly and knowledgeable associates. Unbelievable variety of products in many price ranges. Definitely a one stop shop for bathrooms, kitchens, appliance, lighting, etc. No amount of photos can can show the variety and amount of products on display. A must stop location. You will NOT be disappointed!”
8:30AM - 4:30PM
926 NW 27th Ave, Ocala
Appliances
“Love this place! Lots of nice stuff for really good prices. We just moved here and got a sofa for $20!! Great condition, comfortable too. They had 50% off furniture the day we went! Will return”
“So I've never done the rent to own thing as I've heard horror stories. At 40 I said, eh, the prices are reasonable and I understand what I'm agreeing to, let's try it. They made it super simple and arrived when they said it would. The couch, new. The TV, new. The PlayStation, new. The prices, not bad. Customer service, has been stellar. If you DONT go in blind and understand that no, it's not gonna be the same price as best buy long term but you get it AND a warranty... Not bad guys... Not bad at all... Made my Friday awesome!”
“Brought our sewing machine here twice for service over the past few years and they always do an excellent job along with fast service. Will continue using them in the future and recommend anyone give them a shot if you need service or parts.”
“We had a very bad experience at a different store here in Ocala. We went to another store in Silver springs shores to look at televisions. Our salesperson was very helpful and answered all our questions.”
“This is the letter that I just sent to the Corporate Headquarters of Home Depot, and justifiably so; Dear Mr. Ted Decker President & Chief Executive Officer, 05/18/22 The reason for this letter is based on the most notable customer experience that we've had to date, and because it was so supremely over the top, we just had to take the time and give credit where credit is due. My husband and I are in our 70's so we've been around for quite a while, and because we value good customer service, we look for these attributes. We met Philip G, in the garden section yesterday, 05/19/22 at the Ocala Florida store as he was in the middle of something, but My husband Perry and I were so baffled about what we needed and I'm sure it showed on our faces so Philip made an abrupt stop and asked if he could help us. We were impressed with that first off because many times, we've seen associates just walk by as though we were invisible. Philip is kind, caring, supremely knowledgeable, perfectly professional, friendly, and embodies the most ethical core vales that we've seen in very, very long time. Phillip is not only a valuable employee to Home Depot, but he is a coveted team player to his peers. We know this by just watching and listening. If we didn't know any better we would have thought that Philip was a part owner of Home Depot because of his intense desire to not only help us, but to educate us giving us the complete package, and providing an extra value. It was like he had this ethical obligation to make sure that when we walked away, all questions were answered, and our money was well spent, and our project would be a Home Depot success! We shared that our lawn was in bad condition, and we need to know what to do. It was clear that we didn't know what we were doing because we were even in the wrong area. Philp conducted our very own workshop because he taught us what to use and what not to use and why. He explained everything in layman's terms, so that we could understand completely and also wanted to know if there was anything else that we were concerned about. Philip explained what to look for and how to treat it. This was major to us because we want to make sure that our spending is going to make a difference, and not just both wasted effort and wasted money. After all fertilizer has gone up substantially, and we are on a fixed budget. Philip also saved us money by teaching us the right way to get this project competed by using the right products, and without having to hire someone to do it for us. We are all living in a very different, and rather scary time in our Nations history, but to meet someone that calms your fears, and makes you feel like you are so valued, was not only refreshing, but we walked away thinking, we can't wait to return for another phenomenal experience and learning session from Philip. We feel so confident that we can do this project, and win accolades of our neighbors as well. Phillip is an extraordinary man with a gift of a caring and discerning heart, and if only he would be a trainer for new hires, what a wonderful world it would be. Bountiful and Boundless Blessings of good health, safety, and success to Philip,”
“Went to Home Depot to buy some outdoor plants . Bill was absolutely integral to finding the best plants to grow here and had a wealth of knowledge about the climate and needs of each plant. What great service. It was a pleasure talking to him. 5 stars all the way!”
“Just picked out a nice new refrigerator because mine is dying. Staff all came to our assistance and made the process easy and enjoyable, I could even pick my own date to pay . Awesome customer service . I was greeted as soon as I walked in , it's nice to be noticed right away and attended to.”
10AM - 9PM
2499 SW 27th Ave, Ocala
Appliances
“Very helpful Geek Squad. I left laptop either them to run diagnostics. I recvd updates on status and appt to pick up. review findings and make sure it is operating properly.”
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“Great costumer service, great stock of items. Logan was our salesman’s and did a very great job of showing us the inventory and telling us all about the inventory.
10/10 experience”