JD Sports in Ocala, FL, is a popular shoe store offering a wide selection of athletic shoes, casual footwear, and accessories for men, women, and kids. Customers can find brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. The store is known for its friendly staff, with several reviews highlighting helpful and attentive associates who go above and beyond to assist shoppers. One reviewer praised an associate named Chase for being attentive, prompt, and patient, while others appreciated the helpfulness of staff members like Zaria and Caylee, who provided excellent customer service and ensured customers found what they needed. However, there have been some issues, such as dissatisfaction with employee training, especially regarding RFID tags on socks, which caused inconvenience for a customer who had to make multiple trips back to the store. Despite this, many customers have positive experiences, leaving the store with new shoes and gear. Overall, JD Sports is a well-liked store in Ocala that offers a good variety of products and friendly service, making it a preferred destination for those seeking athletic and casual footwear.
Clerks were helpful but busy. Made our purchase and left.
September 2024
I had a great experience In the Ocala store! The associate who assisted me was very help full. Can’t remember his name but his id was Salesperson: 0412337. On my receipt. Thank you 😊 for the experience!!!
August 2024
Chase was our guy!! Very attentive, prompt, patient. He should get a raise. The girls that were working today ignored us and one rolled her eyes when I asked for help.