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“James was great, I was up all night trying to get my new watch that my doctor had told me to get to track my health. James offered his help and was able to get the watch all situated and now my stress level has gone way down. Thank you so much James”
“I recently bought a new IPad from Wireless Zone. The customer service was exemplary. Megan set up my IPad, put on a screen protector, and ensured everything was working before I left. She was very pleasant and knowledgeable.”
“My phone was locked out and I came intotis store. They got my phone working again and I kept all my photos. This is my new go to store. Thanks and I will be back!”
“Great experience. Save money and upgraded and got more equipment. Took their time, no wait at all. Up front and honest about cost and the plan. Very commutative. Best experience yet.”
“Yazmin was amazing. I was greeted when I entered the store and told I would be helped shortly. The wait was pleasant and I was able to purchase my new device and get set up to walk out the door using my new phone. I also enjoyed our conversation during set up. I will definitely go back to that location.”
“Ashley and Anthony were super great helping preoccupy my children while we went through the process thank you would recommend 10out of 10. Best store in Ocala! 100% recommend for setting up new service !!!”
“Travis was by himself, with me, until a lady came in for a service that required his attention. But he handled it well, taking care of both of us. I had a phone that decided to just freeze up and he was unable to open it, which created a small issue as I had to finish the download off my iPad when I got home. No problem as Travis every thing up so it was easy for me to finish.”
“I called in to get some information about unlocking my Samsung s20 phone and the gentleman that I spoke with was very friendly, professional and informative.I highly recommend.”
“Great experience, repair was fast and very we reasonably priced. Being a small business owner myself I'd much rather support another local business owner than the chain stores. Glad I made that decision and I'll be referring Sam to others.”
“Juan Torres has re established my faith in AT&T after a king thy series of extremely frustrating interactions w your remote customer service team. He is a valuable employee for you and you’re lucky to have him.”
“Love the two women who work here, so helpful, funny, and friendly !!! We got the newest phones and way cheaper than we thought !! It's clean and well-kept as well. They clean the phones off”
“I purchased a cellphone for my husband and the owner was especially helpful. The next day I went back for some help for something I didn't understand in the phones directions. He took the time to explain how to do it and answered any other questions I had about the phone. I was very happy with the service and would recommend this business to anyone.”
“I went in to have my screen protector replaced. I was signed in and assured that I would be helped quickly. I waited maybe 5 minutes and the gentleman who signed me in assisted me with replacing the screen protector. He was very courteous and quick. I would return here again.”
“Geo was great! Went in with the idea of upgrading my iPhone 15 pro max. Walked out with an iPhone 17 and all my questions answered. He is very knowledgeable, friendly, and honest.”
“Found this store after my cell phone got lost and bought a Samsung 21 Ultra at a fraction of the cost of a new one. I've bought two sets of Bose earbuds there as well. Products are excellent and the customer service is superb. Highly recommended!”
“The customer service is awesome Big AL was awesome he helped me and my husband with our phone needs will definitely be back to upgrade my husband phone real soon”
“The folks at this store went above and beyond. Don't let the location keep you away these people are great. Thank you Jalynn, Ari, and Ryan! I know you made a special deal for us today to get us back on our feet. We can't thank you enough!”
“Liamaria is a very knowledgeable Representative for ATT. She made my experience very easy and explained the fine print they don't tell you about. Great customer service and very friendly. ?”
10AM - 8PM
4757 E Silver Springs Blvd, Ocala
Mobile Phones
“Had a great afternoon at tmobile with my favorite Moses. Come check him out and talk bout getting you new deals. Helped me transfer all my data, very patient n helpful. Recommend 10/10!”
“I've been with Metro for over 10 years now and I thoroughly enjoy them however some of the employees at some of their locations are not so open-minded and very friendly I think that it says a lot about their establishment so maybe they should think about that when they're hiring people overall the people that are on the phone that you have to deal with are very kind and try to help you with your problems as best as they can and the prices are unbeatable”
“A very correct and orderly gentleman. I have never had problems with the shipment, its friendly and efficient employees. I've been doing all kinds of shipments for 2 years”
“Due to my health I was unable to make this review when I intended to but better late than never.
I Had a situation in which one of my emails got stuck on a broken phone that partially worked and had to do a complicated ordeal to get it back and working on my new phone. Thankfully, I did get my email back and updated with the help of the MetroPCS employee. I never got his name but he's a big guy and was cooperative with helping me resolve email issues. Thank you very much sir and sorry for this delay. Keep up the good work!”
“Excellent customer service from Maria…she helped me answer any questions I had over phones and helped me find the best phone that was just right for my daughter.. definitely will be back”
“Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.”
“Just had a problem solved. Once again the most polite young people working there and working together to solve a problem. When one saw me coming to the door walking with a walker he came running to help me in. Sorry I only remember the name of one of them, I think it was Ramon. the other one wore glasses and also a young lady. I am soo happy to have my problem solved. thank you all soo much.”
10AM - 7PM
9590 SW State Rd 200 #1, Ocala
Mobile Phones
“Been going here for years. Love the staff and the phone service. Have recommended many people go here for customer service excellence and great coverage at a great price!!”
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“I kept having these pop ups. I couldn't even use my phone to make a call! The young man who helped me was very patient and kind. I came in the store frustrated and left happy as can be!”