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“I switched my phone services to Verizon and am so very happy that I did. I am saving a lot of money since the switch and am enjoying spending my extra money elsewhere. The customer service is outstanding, and when I enter the store, I am greeted with a smile, with no wait time.”
“I forgot managers name I’m sorry but I went in there with what I thought was a broken iphone.. after I described the problem he knew immediately what it was a 3 second fix absolutely great service and honest people in this store”
“San Diego and employee here at this. This store has been absolutely very helpful to me. Many times he needs a $10 raise. Thank you very much, and the stores excellent. They always open it. Thank you.”
“Andre was very helpful, patient , explicit, and very professional. I wish most of the salesmen were like him. I had to call him from home when I had trouble programming the phone, He walked me through it nicely. I want to shoutout a big Kuddo!!!! For him .”
“Sarona was very helpful and knowledgeable! Even though it was busy, she handled my issue with upmost urgency, and was still able to multitask to take care of her other customers.”
“Don't be fooled by the full parking lot, they share it with another business, They have several highly intelligent reps here to help you set up a new account, and you'll save tons and get free phones and tablets. I am hard to impress but they definitely do impress. Thanks Jay & Rob for your expertise and patience!”
“I brought two iphones in for screen replacements. One of the phones had a screen replacement elsewhere and I was having a lot of trouble with "ghost touching." I don't believe anyone in Gainesville has better pricing than these folks. The quality of the screens appears to be excellent. Turnaround was super fast: both phones were done in an hour and half (and if the person in line ahead of me hadn't been getting a screen replacement as well, they would have had them done in less than hour!). Very happy with this experience.”
“Josh is amazing! He helped me recover my lost phone through their insurance, really fast and efficient, also helped me recover my phone numbers, great customer service!”
“Gwen had the best customer service I’ve received in a long time!! she was incredibly knowledgeable about the phones she had available and she patiently took the time with me to ensure I got the right one for me. definitely coming back again when the need arises!!! Thank you”
“Clarence was absolutely wonderful with helping me fix my phone if it wasn't for him I don't know what I would've done please visit metro PCs on main Street”
“Shay was amazing! He helped me with all my issues when transporting my number over. He definitely went above and beyond! Come here he will not disappoint. ❤️”
10AM - 7PM
6450 SW Archer Rd #120, Gainesville
Mobile Phones
“I called about five crickets and couldn’t find the phones I wanted and Alex at the store on archer Road took real good care of me. He called another store and had it brought to that one so I can get the two phones I wanted very nice very helpful. Just a great experience.”
“My recent visit to ATT Gainesville FL, 4thAve was very very good. The salesman David deJonge could not have been more knowledgeable about my home internet ( switching over from Cox) . He was also really helpful in helping me choose my next cell phone and plan..
I’m very pleased with everything and very happy to see that ATT now has more reasonably priced Internet plans.
All in all a great experience.
Thank you for continuing to improve your customer service.”
“A little sad that Google now charges for storage but these guys were so informative I can't be mad. Alyssa helps me consistently and makes sure I know no problem is too small they are always there to help me. And I greatly appreciate it”
“Cell Xchange expertly fixed my Moto Z3 in less time for less money than other shops. (Some repair shops quoted me higher cost with nearly a week delay to obtain the parts.) Zach and Abby were both exceptionally helpful, friendly, patient, and capable. I'm glad to have found my cell repair shop (although of course I hope I won't be needing them again anytime soon - lol). I will definitely be recommending their services to friends and family.”
“Haley did the best she could do. Excellent customer service from her but when the phone rep gives the wrong info, not good. Use caution when going with T-Mobile!”
“Very helpful great customer service. Went in to upgrade my phone. Walk out with what I was looking for. They also checked to make sure we were on the best plan for our dollar.”
“I would love to give a 10 Stars to the amazing Randy at the Archer Store but Google doesn’t allow me to do so, the customer service experience with Randy (The guy from Dominican Republic) it is just second to none. Randy was able to get my iPhone back to live on the charger when I was kind of giving up, he cleaned the port, helped my family get on their feet with new accounts. His patience, charisma and service was extraordinary. Visit Randy at the T-Mobile on Archer Rd in Gainesville, fl if you are looking for the best help and service. We love Randy all day every day. Thanks RANDY for making a difference in our community.”
“I would like to take the time to acknowledge n amazing team member, Dolan, who always goes above and beyond EVERYTIME,we enter Cricket. He has always given us great, I mean above and beyond service, with a smile. What an asset to your company. We will be back! Thanks for helping us with all our needs.”
“I made a run to Target for some essentials while I found myself in an unexpected extended stay with my husband at UF Shands hospital. As always, Target keeps good quality products in stock and I found pretty much everything I needed. I do think Target has raised their prices a little more than WalMart for like items but the service I receive at Target almost always beats a WalMart experience. They did have some empty spots on the shelves but who doesn't lately? For this store the advice I have is to take the time to clean up things - just because you don't have completely full shelves doesn't mean you can turn a blind eye. Keep the shelves squared up and the aisles cleared and it doesn't "feel" like you're missing anything. Checking out was smooth and the cashier was very friendly and efficient.”
10AM - 8PM
2 NW 16th Ave, Gainesville
Mobile Phones
“Came in and got excellent customer service and help from Angel & Melissa. First store to help me right away and also helped me save on money while getting the phone I wanted!”
“We’ve been with Verizon since before they absorbed Alltel and have been experiencing worse and worse customer service since then. KELSEY is the first Verizon representative that I’ve felt that has helped me in the last 4 years. It was such a relief for someone to explain everything to me about our family plan and upgraded us without increasing our bill. I was in the verge on moving to Cricket but her customer service prevented that. Thank you Kelsey.”
“Eric took really great care of me when I bought my S24 Ultra. While taking care of all my needs, he also made sure that everyone who walked into the store was taken care of as well. He is a veritable expert on these phones. He took great care in making sure I was getting the phone I really wanted and in applying my screen shield. He helped me understand what my billing would be. He was caring and friendly throughout my visit. I hope he's there again in 3 to 4 years when I go back for my next new phone.”
“I have yet to install my modem and test out my wifi. I will update my review. But, five stars for customer service: Ezekiel was exceptional. Thank you for all your help.Update: Matthew came and put a line in for my wifi. He was very nice and worked fast. Wifi works great.”
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“After going into multiple repair shops found this crew and this guys are Rock Stars they fix My iPhone 11 main camera issue ! even the “authorized” center said it could not be fixed and Campus Phone Repair fixed it for me !!!So grateful and satisfied with their excellent service instead of buying My Pro Max at a big store or dealer I bought it from them, mint clean flawless they even threw in a tempered glass protector !Thank you guys !A+++ highly recommended”