Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering a wide selection of quality shoes for men, women, and children at affordable prices. The store features many nationally recognized brands and exclusive options in athletic, comfort, dress, and casual styles, making it easy for families to find shoes they love. Customers appreciate the great deals, such as BOGO 50% off sales and additional discounts for members, which help them get name-brand shoes for a good price. The store is often described as clean and inviting, with a helpful staff, especially when it comes to exchanges and customer service. However, some shoppers have experienced issues with shoe fit and quality, noting that shoes can sometimes hurt or break quickly. The selection of larger sizes, especially in sizes 13 and 14 wide, is limited, and some customers have found the available options to be worn or used. Despite these challenges, many families have been shopping at Rack Room Shoes for decades, valuing the variety, deals, and overall shopping experience.
Very nice store, excellent staff, Excellent customer service! They spent a lot of time helping me find shoes that would fit my son, & work with school uniform guidelines! Caring people, thank you!
November 2024
Lots of shoes Good prices Helpful staff
January 2024
Great variety of products, great choices for people with big/wide feet, they can ship to your home, even the BOGO’s!
