Ross Dress for Less offers a wide range of brand-name products for the family and home, at prices 20% to 60% lower than department stores. While the store provides decent deals, the customer service experience has been mixed. Some customers have reported that the cashiers seem rushed and not particularly friendly, which can make the checkout process feel tense. Additionally, the store's inventory has been lacking in variety, with customers often seeing the same items repeatedly. The overall appearance of the store has also been described as run-down, though customers are hopeful that the situation will improve in the future. Despite these challenges, the store does have a positive asset in the form of a friendly and welcoming security guard who greets customers upon arrival and departure.
I think everywhere you go now the customer service is bad. People bringing their problem from home to the job.. making a customer have a better time when they come shopping.
December 2024
My wife loves the place, I hate shopping. I take her there to keep her happy.
June 2024
Lately not much new inventory for this store. Keep seeing the same items. Store looks run down as well. Hopefully will get better in the future.
