Advance Auto Parts at 11172 W Colonial Dr in Ocoee offers automotive aftermarket products, free store services, and same day options. The store carries everything you could possibly need, which is fantastic in a pinch. They provide free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free battery and oil recycling. The store is clean. Customer service experiences vary. Many reviews highlight great, accurate, and extremely friendly service from staff, noting they are helpful, very nice, chill, affable, and professional with great knowledge. Specific instances include employees providing great advice, making a scary situation less scary, and even assisting with a jump start. Some customers report excellent service that has made them switch from competitors. However, other experiences note the customer service has never really been good, with some staff being less friendly or helpful compared to other locations. Prices are consistently mentioned as being more expensive than online, typically between two to ten dollars higher, which leads some to recommend shopping there only when absolutely necessary for immediate needs rather than regularly. Despite this, the convenience and availability of parts quickly earns the store loyalty for urgent situations.
Ethan helped us with our battery he was kind and quick
February 2026
Quick and efficient service. We appreciate Ethan who directed us to the product we needed and explained the differences so that we could make the best decision that fit our needs. Thank you!
December 2025
ordered some parts from the store went and picked them up, Wyatt was very friendly and helped me with what I needed. 👍
