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January 2024 by zachary ringer
Nico and Ethan really helped with my check engine light situation. They gave me great advice with future steps, as well as extremely friendly service. Made a scary situation a lot less scary for me. Thank you guys
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January 2024 by Hector Cordova
Great service. Battery died while we were heading there to see what wass wrong with our car and they came out to help us charge up so we could limp over to get our car fixed!
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August 2023 by Isaac Hernandez
Good service
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July 2023 by Paul Landreville
Good guys. Helpful
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July 2023 by Cam L
Yeah, definitely coming back. Got great service and accurate service too. The guy put in my battery for me during a hot hot day. Very nice and chill and very affable. Good job guys!
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July 2023 by Aaron Johnson
Shoutout Ethan awesome customer service, and help me with my car
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May 2023 by Com-plexo
I was an autozone customer until I discovered this advance store! especially due to the excellent service provided by ethan and nico ! two professionals who have great knowledge in the automotive area, are happy and happy to serve their customers! I'm a Brazilian mechanic, and until I see that they learned to greet me in Portuguese, I see it as a differential! it's small details like this that make me see advance west colonial as a store that cares about me!! congratulations to advance for having professionals like these two! people who, regardless of what they are doing, do their best!!!
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May 2023 by Anthony Morrissey
I just had the absolute greatest experience of my life, not just in the sense of auto parts store but the greatest retail experience ever. Ethan and Nico are hands down the best reps I've ever worked with, both of these gentlemen went well above and beyond to help me out. Very honest, genuine and informative. At the end of the day, they saved me a lot of time, money, and energy and I could not be more thankful for their help. We even shared a few laughs to really tie together a great experience. This is hands down the best auto parts store in Orlando. If you ever need to come to an auto parts store, it's worth every second to come to this one!!On a side note; Ethan came up with a great slogan 'Why be basic when you can be advanced!' this should be the slogan for the company and ya'll should pay him a royalty for it, just sayin!
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April 2023 by David Head
I went with my daughter to get a battery for her MomVan. HUGE shout-out to Pedro, who was prompt, professional, and who tested the whole charging system after installing a new battery for my kid's peace of mind. I'm happy to pay a little more here and know that the service is honest and on point.
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April 2023 by Cliff Williams
Product I wanted was not available. Had to settle for a dfferent make. Still worked ok
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March 2023 by Krista W.
My battery was acting up and I wasn't sure if I needed a new one, when I called they already gave me great advice over the phone (letting me know to check for warranty on my old battery which I didn't even know about). I had to replace my battery after all as warranty was expired, the guys at the shop were very helpful testing the battery, helping me select a new one, and installed it (Auto Zone had sent me to a mechanic because they "couldn't" install it last time...) It's Just that extra effort and friendliness that should make you come here and come back!
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January 2023 by Ryan Livingston
The let me use their reader to clear codes on my vehicles. Usually have the part I need
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December 2022 by Sean Flanagan
Very helpful staff checked my computer and set me at ease before a long road trip
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November 2022 by Mike Hampton
Website sucks. Store inventory is off in every store. It's a gamble if they truly have the parts. Parts quality has dropped drastically. You can count on Parts not lasting. Buyer be ware!
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November 2022 by Mauricio Loureiro
Worst service I have ever seen. I will never go back.
