Victra is a Verizon Authorized Retailer located in Odessa, FL, committed to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The team of knowledgeable and dedicated store consultants and managers aims to connect technology to life in a trustworthy and enjoyable way. Customers have praised the quick and efficient service at this location. Jerry is highlighted for his ability to help customers find better rates and make changes to their plans, often within minutes. He is recognized for being polite and attentive to customer needs. Michael also receives accolades for his problem-solving skills and patience, even in challenging situations. Many reviews note the friendly and knowledgeable customer service representatives who go above and beyond to assist customers, making this store a preferred choice for families seeking iPhones and upgrades. Overall, Victra provides reliable service with a focus on customer satisfaction, making it a top destination for Verizon needs in Odessa.
The store manager Bryan was a pleasure to work with and he helped me get the best possible deals and set up my new phone and watch with fantastic customer service! 10/10
May 2026
Dimitri was so knowledgeable & helpful for me today. I truly appreciate his patience & the time he took to answer all of my questions in making my new phone purchase, I highly recommend him!
June 2025
Jerry at Verizon Odessa is amazing! I was dreading having to spend hours at the store figuring out a better rate/plan for my family. In 15 minutes Jerry had my bill at a fabulous new rate and I was out the door. Highly recommend this location!
