Thorntons is a gas station and convenience store that offers a range of services and amenities to its customers. The staff is generally described as kind, pleasant, and exceptional in their customer service. The store is kept clean, although the restrooms have not been specifically mentioned. Thorntons has a loyalty program that provides discounts on gas and other rewards, which customers seem to appreciate. The gas prices are also considered reasonable compared to other stations. However, some customers have noted that the overall atmosphere and management have changed, making it feel more like just a gas station rather than a welcoming place to visit. Despite these changes, the two employees mentioned, an older gentleman and a Hispanic female, are praised for their delightful and helpful interactions with customers.