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April 2024 by Billie Jean Beechey-Murray
The manager here is absolutely amazing she is the best
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March 2024 by Chris James
This store was extremely helpful in correcting my plan. The manager Kaihyla was very polite and friendly and had no problem fixing my issue. This store was the best one ive dealt with so i give this store 5 stars...they deserve 10. Thanks for help!!
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February 2024 by Alan Walker
Went looking for Victoria cause she was Amazing and Shelbi said she couldn't help me with my situation so she sent me to providence but she was super nice
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December 2023 by Jackie Gorman
Super helpful staff.the lady that was there went above and beyond helping get my son a phone after his got sat on
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November 2023 by Fresh Baklava
I was in the (Orange City, FL) Metro PCS store this morning and I couldn’t be happier with the service! Ms. Melisa went out of her way to help me. Would recommend 10/10
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October 2023 by Amber Correia
My parents came into this store and were offered a “free” tablet , they had unlimited data that they were paying $50 for each line on and with out telling them they changed both of their plans to a 2gig of data plan and added on a monthly fee for the “free” tablet. Charged my mom $50 the day of and said she needed to pay her “current bill” to get the free tablet when she was actually paying for the tablet and after going back to the store found out from another rep there is an actual charge for the tablet. Metro needs to do better and the manager needs to teach his sales reps to be honest and transparent with their customers. Will be porting my mother’s and father’s numbers to another carrier. Don’t come to this store they take advantage of older people on low income
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October 2023 by Cynthia Fenimore
This is my go to store when I have issues with my phone. I had accidently signed out of Google, couldn't remember my password and the two step security process was timing out because my phone kept closing out. Kaihla was very helpful in helping me get signed back into Google and helping me to select a new phone.
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October 2023 by Sharlin Hogancamp
I know I won't spell her name right, but Kayla was great, she really went above and beyond for my husband and I, as we really needed upgraded phones and she helped us out the best that she could, at first I hated the phone and still a few things that I need to work out but all in all very satisfied, as for we went there on Saturday and the young lady behind the desk was not able to help us out so we had too late to speak to Kayla, well that was my decision, as for the young lady behind the desk was unable to help us out and seem to be very stressed because the store was very busy at the time, so I give my appreciation to Kayla 100% great job Kayla and thank you... 😊 Sharlin Hogancamp aka Lusa
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September 2023 by Berry Ozzy
I wish I give them zero star because they didn’t help me with a sim locked
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August 2023 by Charlotte J.
My husband and I got 2 new lines and told our bill would be $110 a month. We get the bill and it is $182. Called and they said it would be fixed. The next bill was $172. Called again and once again said it was fixed. The next bill was $154. They are charging us for 6 screen savers and a speaker that they told us was free. We're still working on resolving this problem. It's ridiculous.
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August 2023 by Kristin Cofrancisco
I spoke with Melisa, she is so kind patient and knowledgeable especially since I know nearly nothing about what phones can be bought and transferred. She gave me excellent advice and did not make me feel ridiculous for not understanding certain things and made sure I understood everything before we were done... I wish that more people were as kind as her.. Thank you Melisa
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July 2023 by Amanda Strimpel
I had such a pleasant experience here today!! The manager Kaihla was super helpful and very kind to me and my son! She made my day & my son even said "that lady was so nice" when we left. TY!!!!
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July 2023 by Timothy “Mad Scientist” Kenney
I hate it
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July 2023 by Walter Bartels
Tell what I need to know
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July 2023 by charlotte barnes
She was very helpful and a joy
