PNC Bank is a financial institution that has received mixed reviews from its customers. While some customers have had positive experiences, praising the friendliness and efficiency of the tellers, others have encountered rude and rushed service. One customer commended a teller named Catie, who was described as "absolutely AMAZING" and "caring and compassionate" while also being quick and efficient at her job. The customer appreciated Catie's understanding of their discomfort in the bank setting and her willingness to handle the transaction for them. However, another customer had a different experience, encountering a rude and irritating teller who rushed through the transaction. This customer also noted that one teller simply sat at their computer and did not acknowledge the line of customers. Despite these mixed reviews, the overall sentiment towards PNC Bank is positive, with one customer describing it as a "very good bank" that offers a wide range of financial services and friendly customer service.
I usually do most of my banking online, but I had received a gift of cash to deposit at the bank. Very pleasantly greeted by bank clerk with a Good Morning. She was happy to help me with the deposit, which required no deposit slip to fill out. She did it all. Thank You Katie.
August 2024
I want to commend the employees at this branch and also greet you at the door with a smile and water once banks appear to do this which I am very greatful also the financial advisor creig j. Is fantastic and so professional I am very pleased I trusted pnc with my retirement handling investments
June 2024
Opened a new account today and went to the branch, the teller who helped with a cashiers check was amazing I wish I would have got her name!
