Verizon in Orange City, IA offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or schedule an in-store appointment online, as well as place orders for pickup or delivery. The store has received positive reviews, with customers praising the knowledgeable and helpful staff. Scott Bertrand and Fernando Curiel, in particular, have been noted for their excellent service, quickly resolving issues and answering all questions. Another customer, Edgar Santana, was also commended for his exceptional knowledge and patience in assisting a customer and her daughter with a new phone purchase. However, not all experiences have been positive. One customer expressed frustration with the store's handling of a phone issue, feeling that the owner or manager became frustrated and simply replaced the SIM card rather than properly addressing the problem. This customer found the owner to be less than social and not very helpful. Overall, the Verizon store in Orange City, IA seems to provide a mixed experience. While some customers have had excellent interactions with knowledgeable and dedicated staff, others have encountered less satisfactory service. The store's ability to consistently deliver high-quality customer service appears to be an area for potential improvement.
I went in to trade in my phone. They helped me decide between 2 phones I was interested in. They got me set up and I was out the door. It took me about 20 mins total. The staff is knowledgeable and friendly. I'd recommend this location to anyone.
June 2026
Luis & Dereck at this store totally rock! If you guys need any assistance with your Verizon phone or if you want to switch, come see these guys
June 2026
We’ve been coming to this location since 2022. Every single time the customer service is 10/10. We’ve been in a few times over the last couple weeks and each time everyone makes the experience easy. Give everybody here a raise!
