AT&T Store in Orange Park offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans suitable for all needs. Customers can choose from prepaid plans with no annual contracts or credit checks, including unlimited data options that come with nationwide 5G service at no extra cost. The store is known for its friendly and helpful staff, with customers praising the excellent customer service and quick assistance for various phone issues. Hope, a staff member, received high praise for her patience, friendliness, and diligent support in resolving account issues and explaining device features. Customers appreciate the knowledgeable and caring managers and employees, who are described as patient, kind, and understanding. Many mention that the staff's dedication and expertise make the store a trustworthy place to do business. Overall, the store provides a positive experience for those seeking device assistance, new phones, or data plans, with staff who go above and beyond to ensure customer satisfaction.
The sales representative Ms Hope was absolutely a breath of fresh air when it comes to sales reps. Ms Hope was patient and knowledgeable when she was speaking to me about my service. Foot traffic in the mall was light and I just happen to be in the right place at the right time. Ms Hope gives me hope!
August 2025
Customer service reps are patient, funny and helpful!
July 2025
Cortez's Customer service was amazing and very friendly. Help with options with Phone cases and screen protection. Service was very quick to help with any type of Phone issue I have and questions.
