Open Road Bicycles is a highly regarded bike shop known for its exceptional customer service and expertise in cycling. Customers appreciate the warm and welcoming atmosphere created by the staff, who are dedicated to helping each individual find the right bike for their needs. The team is recognized for their honesty and integrity, focusing on providing valuable insights without pressuring customers into unnecessary purchases. Many reviews highlight the shop’s ability to address repair needs promptly and efficiently, with mechanics known for their skill and reliability. Whether fixing a bike or assisting with the purchase of new road and gravel bikes, Open Road Bicycles consistently receives praise for its knowledgeable staff and commitment to customer satisfaction. With a strong emphasis on treating customers well and offering top-notch service, this bike shop has earned a loyal following among cycling enthusiasts in North Florida. Customers express confidence in the quality of their investments, making Open Road Bicycles a preferred destination for all cycling needs.
Excellent customer service designed to keep you on the road!
June 2026
Brought my road bike to Open Road for a tuneup after not riding for almost 5 years. They told me it would take about 2 days. It was actually ready the next day. It rides perfectly now.
June 2026
I give them a 10* rating if I could. Caring. Inquisitive. Polite. Attentive. Just plain great business to deal with. Delivery went without a hitch. I so enjoyed buying a brand new custom trike here.
