7-Eleven, a popular convenience store chain, has received mixed reviews from its customers. According to the reviews, the staff at some locations are very friendly and provide excellent customer service. The manager is said to treat the employees well, which is appreciated by the staff. Customers particularly praise Tyler and Kayla for their outstanding customer service, with one reviewer stating that they "love shopping here because of him and Kayla." However, not all 7-Eleven locations seem to live up to this standard. One reviewer described the store at S. Orange Ave and Kaley Ave as having a "dirty mop water" smell and a lack of friendly staff, though they noted it was the closest one to their job. In contrast, the store on Delaney at Michigan Ave was described as always being clean and having friendly people. Overall, the reviews suggest that the customer experience can vary significantly between different 7-Eleven locations, with some providing a pleasant and convenient shopping experience, while others fall short in terms of cleanliness and customer service.
Customer service is OK from some employees but the reason they don’t give this 711 five star is because of the situation with the restroom “ ALWAYS out of SERVICE” and I know that that is not true ! They only do it because they don’t want to clean it and even if it was broken, why they haven’t fixed it?!
July 2025
Love our neighborhood 7/11. The employees are awesome.
July 2024
Staff is very friendly and they said they enjoy working with their manager. He treats them well. Definitely something you don't here in a convenient store
