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May 2025 by DenW
Gotten worst..
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May 2025 by Bella Tallarita (belwausa)
Roberto is always so kind and helpful <3
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April 2025 by Melissa Snow
I’m assuming it was the manager but her and all the other staff were all super engaging, friendly and very helpful. Kinda can’t wait to come back here 😅 after my not great experience across the street at Walmart 😂..OH THANK HEAVEN….
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July 2024 by Jennifer Rodriguez
Customer services Poor , the Cashier is nasty and rude , no coming back never! She dont like the work
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February 2024 by Nicole Rateau
Subject: Complaint about Customer Service at Your StoreDear Manager,I hope this email finds you well.I am writing to express my disappointment with the customer service I received at your store located at 8003 Lake Underhill Dr. in Orlando, Florida on the evening about 10:46pm, Friday, February 2, 2024.Upon entering the store, I was greeted by a big burly clerk with big curly hair who, instead of offering a proper greeting, looked at me and mumbled, "What do you need?" I was taken aback by this unprofessional and impolite approach and asked him to repeat himself. I said excuse me? What did you say?. To my surprise, he repeated the same question, showing a complete lack of respect and courtesy.When I confronted the clerk about his inappropriate behavior and reminded him of the importance of a proper greeting to customers, he offered a dismissive and unapologetic response, stating that he “had been using the same approach all day. “I found this response to be unacceptable and indicative of a concerning lack of customer service training and professionalism.Regrettably, as a result of this unpleasant encounter, I quickly purchased $20 of gas and left the store feeling exasperated and disrespected. As a customer, I expect and deserve to be treated with respect and courtesy, and the behavior displayed by your clerk fell far short of these expectations.I strongly believe that such conduct does not reflect the standards of service that your store aims to provide. I sincerely hope that you will address this matter promptly to ensure that other customers do not have to experience similar treatment in the future.Thank you for your attention to this matter. I hope for a prompt and positive resolution to this unfortunate situation.Sincerely,
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November 2023 by M
Today was a rough day !! I had court I forgot my debit card at home and I only had my credit card. I asked the girl behind the counter with the colorful if there were anyway she could take 10 dollars off my creditcard so I could park. She tried aBuy she didn't give up she got herself wall we t and did 10 dollar cash back d asked me if Icould return it later just ask for the manag a r that was h we r . She said be safe and good luck.When I came back, she was so surprised. She said she's done this a few times before. But no one's actually come back and paid her back. A sweet, lovely young lady to help me out. Even though she's been burned in the past thanks manager.
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November 2023 by kek kekw
Cashier named claudio during 8pm shift was incredibly rude. One cant ask a question about an item before making him visibly angry and making buying there a miserable experience.
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November 2023 by Bea bea
Today was a rough day !! I had court I forgot my debit card at home and I only had my credit card. I asked the girl behind the counter with the colorful if there were anyway she could take 10 dollars off my credit
card so I could park. She tried a
Buy she didn't give up she got herself wall we t and did 10 dollar cash back d asked me if I
could return it later just ask for the manag a r that was h we r . She said be safe and good luck.
When I came back, she was so surprised. She said she's done this a few times before. But no one's actually come back and paid her back. A sweet, lovely young lady to help me out. Even though she's been burned in the past thanks manager.
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October 2023 by Top G
I gotta say I’ve been coming to this stores for years. I use to go just because it was the most convenient gas station for me to go. After more then a few bad experiences I stopped going. Now over these last few months, I come to this 7-11 everyday because the new management here is incredible! The Manager Megan is amazing and really nice and sweet and knows how to treat her customers. She’s very smart and always has the answers to my questions. I told her about this one snack I like and she made sure to order it for me. The store always has my drinks and snacks stocked that I like and it’s the cleanest store I’ve seen in a long time. I will be coming back here everyday if it stays like this. Also they have the best Halloween decorations I’ve seen at any retail store. P.s the employee I believe named Marco is freaking awesome and hilarious. The kid cares about his job and it shows.
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October 2023 by City Crime
I want give credit where due. I'm wheelchair bound and go to therapy multiple times per. I started stopping in to get red bull and little things like pon de bono (amazing!) There two lovely ladies working that have always greeted me with a smile and honestly go above and beyond to assist me and make it a pleasant stop.Today she even made my coffee because I was cold. I will update their names but people like them are blessings to encounter especially tough days.
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September 2023 by andrea Mora
The guy that works there is crazy and extremely rude I even feel in danger going to that store I don’t understand how people like him is working there, poor customer service and it’s definitely the worst store I have been. The guy should be in therapy he has serious problems. I’ll never go back there and I recommend to everybody not going there.
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September 2023 by Varem Rampe
The employee was treated with extreme rudeness, apart from his poor appearance and uncleanliness, on the 11:21 pm shift, as always 7 eleven is mediocre in terms of service
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September 2023 by Yunior Rodriguez Rodriguez
Terrible experience, the worst in the world. I recommend not even passing by that place, especially in the afternoon shifts. I don't know where they collect the slag they work in, there is bad behavior, aggressive, drugged and even etc...
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August 2023 by King Smoove
Do better with your employees ,,
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August 2023 by Gregory
The experience at this location has been extremely unprofessional and unpleasant. The bathrooms are never working, and the clerk does not act too kindly to people of color.
