ABC Prosthetics & Orthotics is a professional and caring business dedicated to providing quality orthotic services. The staff is attentive, knowledgeable, and friendly, creating a welcoming environment for clients. The clinic is consistently clean and well-maintained. Clients have praised specific staff members for their patience, communication, and attention to detail, with some highlighting staff members who go above and beyond to meet their needs. However, there have been concerns regarding the design of some braces, particularly those intended for women. One reviewer shared that the braces are not women-friendly, with a steel part that rests on the clavicle and cuts into the skin under the breasts, making it difficult and uncomfortable to wear and manage. The strong Velcro and straight-edged design also caused discomfort and difficulty in dressing and using the bathroom. Suggestions for improvement include adding a pull tab and adjusting the shape of the material to better accommodate female anatomy. In addition, some clients experienced issues with communication and billing. One individual was disappointed to learn that no discount was offered for a second set of orthotics, and attempts to clarify this were unsuccessful due to unreturned calls and the absence of an email contact. Despite these concerns, many clients appreciate the staff's dedication and the helpful solutions provided, especially by staff members who are patient and diligent in addressing their questions and needs.
Amazing individuals Alanis has been phenomenal. Great patience. great communication. Detail oriented. Amazing level of communication . Loyal on feedback and getting back to you. Also… diligent to everything that was important to me. She calls back when she says she is. She goes above and beyond. Praises to alanis and... read full comment
May 2023
The office is clean and always so nice but most importantly Trevor has helped give us answers we have been searching for years. Thank you SO MUCH Trevor!
May 2023
The office is clean and always so nice but most importantly Trevor has helped give us answers we have been searching for years. Thank you SO MUCH Trevor!