ADT Security Services
Hours:
6830 Shadowridge Dr Suite 211, Orlando FL 32812 Hours
About ADT Security Services
ADT Security Services is a prominent provider of security and automation solutions for homes and businesses in the United States. The company is known for its commitment to superior customer service, offering 24/7 support to ensure customers feel safe and empowered. Many reviews highlight the excellent service provided by its technicians, such as Sidney, Angel, William, and Lynn, who are praised for their professionalism, patience, and knowledge. Customers express satisfaction with how these team members carefully guide them through the process, explain system features, and address concerns thoroughly. For instance, Lynn went above and beyond by purchasing batteries for a smoke detector during a hurricane threat, showcasing the company’s dedication to outstanding service. While some reviews mention initial challenges with customer service communication, the company has made efforts to resolve these issues promptly. Customers have reported positive experiences after follow-ups with the support team, turning initial frustrations into satisfaction. Overall, ADT Security Services is recognized for its responsive and caring approach, making it a recommended choice for those seeking reliable security systems.
Most Recent Reviews
January 2025
Had my home setup with Juan and his co-pilot, they were exceptional! Explained what I was getting with the package, set everything up right, and got me fully taken care of.
100% Recommend!
August 2024
Adt the best I was so proud I received everything and a key chain I later on added google play I’m so happy I’m never leaving the house and the tech was amazing and Professional thank you I feel safe now
June 2024
Sidney was very helpful and professional from the start to the end. She helped us in all details of our security system respecting our needs and priorities.
More Comments(148)
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