Advance Auto Parts at 3201 S Goldenrod Rd in Orlando is highly praised for its excellent customer service and helpful staff. Customers often mention staff members like Miguel, Luis, Natasha, and Ms. Carolina, highlighting their kindness, knowledge, and willingness to go above and beyond to assist customers. Luis, the store manager, is especially appreciated for being accommodating, honest, respectful, and caring, with many customers recommending him as a valuable asset to the store. The store offers a wide range of automotive products, including leading brands such as FRAM, Carquest, and DieHard® batteries. Customers value the store’s free services, which include battery testing, battery and wiper installation, engine code scanning, starter and alternator testing, and battery and oil recycling. These free services add convenience and savings for customers. The store also provides quick solutions, with staff finding needed parts efficiently and offering personalized help, even in challenging situations like being stranded. Advance Auto Parts encourages loyalty through its Speed Perks program, which rewards points for discounts on store items and gas at participating Shell stations. Overall, customers highly recommend this location for its friendly staff, quality products, and free services, making it a trusted choice for automotive needs in the Orlando area.
Love this store and service provided! Luis is awesome!!
October 2025
Always the best. And staff member Luis is kind friendly extremelyknowledgeable and always willing to go the extra mile to help the customers. This is the place to shop for all your car needs.
October 2025
Needed a new battery for my vehicle today. I called to see if it was in stock and if they installed it. Once confirmed made my way to the store. Luis N. rang me up and installed my battery in no time. Great customer service! I will return. Thank you!
