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March 2024 by Jose M Torres
I went today, Friday, March 8, 2024 to exchange my truck battery. We had been at the store the previous day at which time Krista helped us. We followed up in the evening with the information requested and were told that the battery was still under warranty.Today, we arrive and Kathy, or the person in charge “took over” although Krista was there. Kathy asked me to bring the battery in because it was purchased “commercially.” I asked her for a wrench.She replied we “don’t have any wrenches.” I should have walked out but was still hopeful that we could exchange the battery. Long story short the warranty had expired a month earlier.She asked if we wanted to purchase a battery. I replied, yes, but not here! You all don’t have wrenches and I don’t want your batteries.In summary, they “don’t have wrenches nor customer service!They shouldn’t even get one star! Zero stars!
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February 2024 by Lilian Sanchez
Great service. John is very helpful in showing us and installing the cabin and engine filter , so greatly appreciated it a was few days ago. Today Pedro A. is very helpful as well in changing the high beam light bulb in our SUV. They are all very knowledgeable and very professional , kind and always willing to assist with customers .
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February 2024 by Sebastian Gonzalez
I want to thank the worker named William for the outstanding help he provided to me yesterday with replacing my ignition coils. He gave me his attention and care and satisfied every need I had. Very polite and patient with his customers. Also knew a lot of the car parts and knew exactly what to do when dealing with everything under the hood. I hope his caring work doesn’t go unnoticed from the other works because genuinely, all workers should aspire to provide the customer satisfaction that William provided. Thank you!
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January 2024 by GJ The Gman
There are not many general auto tools. You would expect that in an auto parts store. Most everything (tools/parts etc.) is behind the cashier/counter and out of reach of the customers. Better go to Harbor Freight if you are looking for tools to install or replace your car parts.
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December 2023 by Membreno Membreno
William was very helpful !
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December 2023 by Wilnelly Peraza
My car wouldn't start. I called roadside assistance and they sent a man from Pop to Lock. The individual said it was not the battery. The next day I went to this Advance Auto Parts. The manager (female) was very agile, friendly and knowledgeable about what she did. He told me that it was the battery and the destruction to another employee who very kindly showed me the alternatives. I wanted to get a second opinion since they had told me the day before that it was not the battery and I wanted to be sure before purchasing. I went to another establishment and they told me exactly the same thing. I recommend this establishment and the manager gives it a 100. My car wouldn't start. I called roadside assistance and they sent a man from Pop to Lock. The individual said it was not the battery. The next day I went to this Advance Auto Parts. The manager (female) was very agile, friendly and knowledgeable about what she did. He told me that it was the battery and the destruction to another employee who very kindly showed me the alternatives. I wanted to get a second opinion since the Pop a Lock guy told me the day before that it was not the battery and I wanted to be sure before buying. I went to another establishment and they told me exactly the same thing. I recommend this establishment and the manager has a 100.
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October 2023 by juan toro
Great service
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August 2023 by Kyra M
Had my battery tested and new one installed here and they helped me out very quickly and with no fuss.
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July 2023 by Jimmy Griffin
Really bad Customer service.I Called to ask what the deal is and why ZEKE was rude to my sister in law.ZEKE himself had zero apology for the way he treated my sister he also said “I could care less about this job”
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July 2023 by Erik C
Thank You to the nice lady who works there who immediately help solved my car problem. l have a 2010 Honda Accord and the brake light was continuously lit even when the car was off. l was worried my battery was going to be drained or l had to get brakes replaced. l went to Advanced Discount Auto Part and told her my issue and right away grabbed the auto part l needed and my issue was fixed right away. Thank You.
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June 2023 by neishalie lopez
Cassie jus and manny were a huge help finding new breaks and rotors for my imported car. Great over all costumer service and Knowledge of their profession ! Highly recommend this location !
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May 2023 by Marina Deshaies
Jus did an amazing job helping me run test install my wipers and helped we every step of the way. He was so incredibly helpful and sweet 11/10 service!!
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May 2023 by Marcus Culver
Very helpful with parts buy online pick up instore
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March 2023 by Nico Bellic
Useless location. Don’t even call to bother ordering parts because they won’t actually order them for you. Seems like they have nothing better to do than play games with their customers. Pathetic.
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March 2023 by Scott Don
I have shopped at this location several times. Kasie is amazing. I needed special bearings that I couldn’t find, and NAPA couldn’t even get them for me. I had a little expectation that Advance could get them. I decided I would stop and give them a try. To my surprise Kasie found them, and they were a good American made bearings and not the cheap import brand. I am super impressed with Kasie. Blown away. Wow. Thank you so much.