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November 2023 by Ibrahim Sherkawy
If there was 0 stars I would give these guys.Only two probabilities: 1- the first one that the mechanic has no idea about what he is doing.2- these guys are scammers.They gave me a quote with 700$ saying that the car need so and so.I went to another store I checked it again finding that it doesn't need anything & made the routine maintenance and oil change and new braking pads and 2 new tires with only 230$.
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November 2023 by Larry Kent
This place charged $34 for a filter, $17 for supplies that don’t exist and $220 in labor for 5 minutes worth of work for a total of $292.18 The girl behind the counter said the $220 was for “diagnostics” and labor. The mechanic who did the work immediately told me when I pulled up that he could hear that the blower motor was working fine, so it was either the actuator or a dirty filter. He immediately pulled down the glove box out in two minutes and saw the filter was dirty. With the filter out the air conditioning worked perfectly so he determined in two minutes that all we needed was a new filter. I waited in the car for 20 minutes and the filter arrived and was installed in less than 5 minutes. I questioned the almost $300 bill and was insulted by the cashier, was told I wasn’t gouged said they have to charge for labor and “diagnostics”. I was made to feel as if this was my first trip to a mechanic. Keep in mind earlier I explained that I had witnessed the diagnosis and it took 5 minutes and that’s being generous. I thought to myself even if they charge me a one hour minimum for a 5 minute “diagnosis” of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. I’m I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price. The actual labor was 5 minutes and they had the audacity to charge $220. They were incensed and indignant when I questioned it. I, and my neighbors have given this business thousands of dollars over the last several years and I will do everything in my power to make sure that none of us ever spend another cent with them.Service: Air & cabin filter replacement
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November 2023 by Chris Quinlan
Today is November 4, 2023 and I am reviewing a business for the first time since moving to Orlando almost 4 years ago. I originally went to Affordable alignment at the recommendation of a neighbor that works there and had a specialist with German vehicles which was perfect for my old Audi convertible, the mechanic specializes in German vehicles is a fellow by the name of Mike and I cannot say enough good things about him. His knowledge and dedication is legendary. That is the good news, now, for possibly the worst experience I’ve ever had with an automotive shop. A little background, I drive a 2020 Yukon and use it as a black car service and today I drove to Port Canaveral from Orlando and my air conditioning stopped working on the way back from that trip. I drove directly to Affordable alignment, because in the past, they have typically Fit me in and done work for me immediately. Today was no different. One of the mechanics referred an AC specialist in the shop to me and he immediately diagnosed the vehicle since he could hear that the blower motor seem to be working properly. he immediately stated that it was either a very dirty filter, or the actuator was not diverting the air to the proper vents. That led him to removing the filter behind the glove box, and discovering that it was one of the dirtiest filters he’s ever seen and was so blocked up that when he removed it, the air conditioning began to work fine. With a smile on his face he said will order a filter for you. It will be here in a few minutes and I will install it and you’ll be on the road. As you can imagine this is about the best news you can hear when you’ve suddenly discovered your air-conditioning is no longer working. It could be many many things all of them potentially quite expensive. This is about the cheapest fix anyone could hope for. I thought to myself even if they charge me a one hour minimum for a 5 minute diagnosis of $100 for labor and $34 for the part plus tax I’m looking at $150 worst case. After 45 minutes from my initial arrival, I went to the office and was presented a bill for $292, I paid it without question and stated on my way out the door that I felt I was being gouged, and I think made it clear that this was the last time I would put myself in that position with this particular business. Instead of saying something along the lines of I’m sorry you feel that way or is there anything we can do to go through this and make you more comfortable? Instead, I was insulted by the cashier, and was told I wasn’t gouged at all that they have to charge for labor and diagnostics, I was made to feel as if this was my first trip to the Mechanic And keep in mind earlier. I explained that I had witnessed the diagnosis it took 5 minutes and that’s being generous. I have noticed over the last year that this place is exclusively focused on money and profits and doesn’t really any longer focus on doing quality work for a reasonable price , I suspect a new generation has taken over and all they focus on is the Almighty dollar. If you’re one of those people like me who does not have money to burn, stay away. If I’m the other hand, you have more money than you know what to do with I must admit, they still do as quality work as they’ve ever done . This is just the last time they will do any work for me.Service: Air & cabin filter replacement
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October 2023 by Amy Truesdell
I would recommend Affordable Alignment and Auto Service to anyone over any mechanic shop out there I worked for another shop but I would still take my car to them at Affordable they may not be the biggest shop but they will always be the best shop in my book. They are a real family owned shop and make you feel good about the work that gets done. They have been my mechanic for going ten years there. Thank you Jennifer Lynn Tench and Peanut for all you do and have done for us Sincerely The Scotts.
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September 2023 by Saffia Sekkat
I've been going to Affordable Alignments for years now! They have a great mechanic that has experience with German cars
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August 2023 by Miguel Castillo
Never bring your vehicle to this place if you don't want to be ripped off! I arrived to change a tire on my vehicle and put new nuts, the brake line on that tire was broken and I knew it, but the car stopped anyway "I drove to the site" they quoted me to fix it and I told them that no, because I really only went to change the nuts, the lady in front is the rudest and most unfriendly person, she told me that I couldn't take the car because it was liabilty because the car had no brakes, something that is totally a lie, I had to pay $60 to get the car on the tow truck, and it was the same mechanic from this site who did it and he was able to realize that the car did have brakes, this person who If you are in front of this business, you should be more courteous and kind and above all honest, because at first they told me that it would only be $30 dollars, but since I did not want to do the other repair, they wanted to charge me more than $30 when at first they said that that would be what let me know I would charge, if you need something for your vehicle, better look for another option
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August 2023 by Prince Pinkney
I took my car for alignment, unfortunately something wasn’t right after I got my car , i ended up having to be towed, i went to shop and left my number , the owner personally called me and assured me that it would be corrected, not only was it corrected and fixed , but he also reimbursed me for having a tow truck pick my car up!! No passing the Buck or excuses, so I encourage anyone with a car problem to go to Affordable Alignment & Auto Service, THEY ARE THE BEST!!!!!’Services: Steering & suspension repair
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August 2023 by Charles Tench
I come from Tampa Bay to here just for the honesty and price. Wouldn't go anywhere else. Most of them are lube technicians trying to play real mechanics. Here is the real deal!!
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August 2023 by Tamesha Jones
They are my first choice always! I trust the work that they do and their prices are very affordable.
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June 2023 by DeeHunnid
Awesome place being going here for 10 years now they treat you like family.
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June 2023 by Jennifer Roberts
Patient, knowledgeable, reasonable, fast, informative. Amazing team! Will use again!Service: Brakes
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May 2023 by T Bone
If you want honest work from a shop then this is the place. I had a problem with my steering other places told me it was the pump. Also wanted me to spend a ton of money . I took it here and they got my part ordered and in my truck before the end of the day' for far less then other people wanted to charge.
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April 2023 by No Name
Was there at 9am and left at 2pm.I was the second person in line. Bob had test drive my car came back within 30 mins and told me I would need new tires before I get an alignment. I told them okay I will be back. The girl in the front charged me the full $46 because I was going to their sister store empire to get new tires and I’ll be right back. Bob had said I would need 4 new tires and the lady in the front heard that and it was on the paper. When I went to empire they said no I just needed 3. When I went back to talk to Bob he said I just needed 3 that my front driver side to the right is fine. Once it was my turned again I watched bob test drive my car again. Watched him leave and came back within 25 min and said my car is done. When I did not see him put my car in the rack the second time. I feel like I got robbed for my money when the alignment wasn’t done.I called back to tell the lady that I drove my car on the highway and that it still turns to the right. She said then it’s your tires. And he would not lie about your car being on the rack to be fixed. I said wellllll. She told me to come back in the morning.It CANT be my tires if I just got tires from your sister store Empire. Make it make sense. I literally came back within 15 mins.I will change my review once I come back and the work is completely done. I thought everyone was nice and the lady had great customer service in the beginning.
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April 2023 by jasmine car
Brought it here to get suspension and a/c fixed. Which they did I’m happy with the results and I will be back to this location for repairs on my vehicles when needed.Services: Steering & suspension replacement
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February 2023 by Brandon Kneebone
Brought my car in to try to narrow down an issue which I thought was caused by a bad alignment, was quoted 2.5 hours, they took my car in much sooner than that which was great! They let me know there was another issue that would prohibit the alignment, looked up the part and quoted the work. I appreciate the honesty and straight forwardness of this business, will definitely be back. $45 alignment for most vehicles is hard to beat!Service: Wheel alignment
