-
February 2024 by Melissa Rodriguez
Very unpleasant customer service! I walked in super excited to see some shoes and matching purse that was in the first table, At the exact moment I walked in, the lady blonde and curly hair asked me, "Do you need help? And I replied no thank you I am just looking. She replied, upset, and a very high tone voice. Well, you already know the promotions, and she said a promotion walking away from me. I didn't hear what she said, and I replied, "Excuse me," then she raised her voice without letting me finish my question and repeat the promotion again. At that moment I got very upset and I didn't feel like spending my money with her. I spoke back to her and told her that's not my question. I would like to know if i can mix and match the bogo with the purses. At that moment, i was so upset that I preferred not to spend my money in that store and left the store mad and without my shoes and purses.I am a local customer also working on retail. This is not the way to treat your client! Due to employees like this company lose money.If I was treated respectfully, i would've leave the store with my new shoes, purses, and loyal customers! Very sad experience!
-
January 2024 by Sandy Anelis Caso
Horrible customer services, they barely speak English. I bought a pair of boots that were too tight on the ankle the day of the 12/23. The lady asked me for my email to send me the receipt and when I went home I never received an email from them. Went back to returned them and the “ assistant manager” said he couldn’t find my transaction. Even I showed him my bank transaction for $95.83 on that date. He wasn’t even able to give me a store credit and when I asked for a manager he said I had to call customer service!?. Which they are closed on Sundays!. Make sure they give you a paper receipt because with the language barrier they will miss spelled it and then won’t accept returns or store credits!
-
January 2024 by Jessica Borges Gonzalez
The situation of the bathrooms is terrible, they are always overwhelmed by the number of people, I wish they would make more bathrooms or find a solution because it is critical, and inside the stores, the same thing, the line of people is very long and only serving 2 to 3 boxes, while the rest of the boxes remain closed and without personnel
-
October 2023 by Jairo Castro
Good shopping site
-
March 2023 by milena perez
Good attention
-
August 2022 by Sujeiry Mejia-Francisco
I will never shop again at this store. The manager Adriana doesn’t have any knowledge of what customers service mean, she really work for the hourly wage. She was very unprofessional, unhelpful and very arrogant during my exchange transaction. I can’t believe Aldo will have manager with such low lever of professionalism.
-
July 2022 by Pei-wen Lin
Just bought a new pair of high heel here today, the sales associate are kind and nice, specially the male sales associate, gotta say I LOVE UR OUTFITS! u good fabulous
-
February 2022 by Anna Michellene
Love the customer service
-
January 2022 by Sujeiry Mejia
I will never shop again at this store. The manager Adriana doesn’t have any knowledge of what customers service mean, she really work for the hourly wage. She was very unprofessional, unhelpful and very arrogant during my exchange transaction. I can’t believe Aldo will have manager with such low lever of professionalism.
-
September 2021 by Aaron Prohaska
The staff was very helpful and kind. They found my size quickly and I was in and out.
-
August 2021 by Takenya Lowe Stewart
Not much of a selection in clothing for women but soooooo many great deals on shoes. Will definitely go back.
-
August 2021 by marie williams
FANTASTIC customer service! Plus found some awesome shoes :)
-
July 2021 by Jacqueline Medrano (muneca)
I like
-
July 2021 by R Thomas
Friendly & Great Customer Service.
-
July 2021 by Irving Valle
Good service
