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March 2024 by Luz Galarza
Prompt and friendly services.
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December 2023 by Hamza Saeed
Horrible experience! Never shopping at Aldo Florida mall again.I bought 3 pairs of shoes for my boyfriend yesterday, almost 400$. We buy shoes every 3-6 months for his job. Unfortunately because he works so much he can not come into the store, so 2/3 of the shoes didn’t fit. I came to exchange them for a different size. The red hair manager looked at the shoes and said she can’t exchange them because they have been worn out? I said how if I just got the yesterday? She says then with attitude the sole is worn out. I said the must’ve sold them to me that way? She then says we’ll next time look at them better before you purchase….. I said I am never purchasing at this store again. She then finds the salesman who sold them to me to confirm. While I’m there she gets into an argument with another customer who she refuses to help and exchange their shoes. When the upset customers leave she said I would’ve helped them but they gave me attitude? What kind of business is being ran here? Unbelievable. The gentleman who sold me the shoes helped me exchange them but the red hair manager got involved and said there are none of those sizes in stock. To later find out they did have them she refused to sell them to me and had the shoes shipped.
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December 2023 by Asma Balobaid
I usually do not write reviews but I felt I had to do so today. The store associate Alondra was super friendly and smiling all the time despite the store being full and packed with customers, she acted like a friend or a sis helping us to make a decision. She deserves a raise.
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October 2023 by Sharoll Lugo
We had a great experience. Excellent customer service. The assistant manager Alondra was so kind and she made sure everyone in the store was taking care of.
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October 2023 by Omar Quintana
PLEASE READ!!!!!STAY AWAY FROM ALDO AND MR B’sI was under the impression that Mr B’s is better quality. I bought a pair of shoes ($200) at Florida Mall. 2 weeks later I went back to the store to explain that my shoes is damaged. I did have my receipt but I didn’t have the box. So the Manager told me that unfortunately without the box there’s nothing they can do.I was expecting a better answer.Please leave the shoes here. We are going to fix it for you or something else.
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October 2023 by Tatiana Rodriguez
I went to Aldo a couple weeks ago to try on shoes I was going to use for an event. Picked out 2 shoes to bring home to try on with my dress. Tried on both shoes at the store to make sure they fit, walked around the store, and got checked out by supposedly the store manager.Today, I went to return both shoes because I did not wear either for the event. The manager of the store, different from the one that checked me out originally, accepted one return but declined the other because “it appears worn”. Mind you the shoe only has some dirt on the balls of the heel, but no scuffs/creasing/odor/any sign of wear. She was condescending and refused to examine the shoe any further to determine whether it had actually been worn outside of the store. She claimed that the store manager, who checked me out originally, “would never sell a shoe in this condition”. Well, it was sold to me. All I did was walk around the store with the shoe, and take them out of the box at home. Didn’t even put them on and walk around my house with them on. The way she presented herself during the interaction was completely unacceptable.So if you take something from my review, PLEASE make sure the shoes you are going to purchase are in perfect condition before you purchase them. We can’t even trust the associates to sell us shoes that are acceptable for return if not worn.
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October 2023 by Nicole Sanches
I am not sure how to spell her name, but Emalia??? She had dark curly hair and was from Puerto Rico; she was super friendly and very helpful finding me a pair of heels to go with an outfit I was going to be wearing out on the town. Not sure the man's name at the check out counter who rang me up, but I have to give him a shout out too cause he was really nice!
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March 2023 by Priscilla Chong
The cashier was very rude, she refused to get me my size of shoe because she said my friend already had some to try on, I ask her what that had to do with me and she looked at me and walked away. We ended up leaving.
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March 2023 by Pris C
The cashier was very rude, she refused to get me my size of shoe because she said my friend already had some to try on, I ask her what that had to do with me and she looked at me and walked away. We ended up leaving.
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July 2022 by StyleMe Doll
Black people stop spending your money at this place. They are racist and only care about people who speak Spanish and look like them. I worked there as the only black person and felt like an outcast every single day. They only watch and look at black people and think they are stealing. Take your money somewhere else
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April 2022 by Alex Gonzalez
Nice shoes. A little pricey
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March 2022 by Ashley Dixkson
Your store associate was very rude from ringing up our items to bagging. She made me want to not but anything at all for it seems like she has better things to do. Also when I asked for a paper receipt she denied me one stated i would get it in my email which I didn't want to give my personal. If my daughter did not need it I would have taken my business elsewhere. Store is amazing in itself as for presentation and cleanliness but workers like that will push customers away
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February 2022 by RICHARD BRUCE
Nice staff
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January 2022 by DJ Chulo
Victor was good in helping me. He offered to order a pair of shoes I had my eye on for awhile in my size. Overall, good service. Store looks immaculate from a visual standpoint.
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December 2021 by Sasha Got Her Own
My shoe and accessories go to place..they never fail to deliver, I always get compliments when I wear their items!! Staff here are always helpful!!
