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March 2024 by Brooke Winslow
Constant struggle getting parts on time and communication. We ordered lights 2 weeks ago and were just told today they do not have in stock. Really annoying.
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February 2023 by marty Cc
Placed an order for a set of headlamps. Only one side showed up. When I called to check the status on the other lamp I was told that it was canceled on my end but no documentation from them (because it never happened). I needed a set and was expecting a set. When I asked if they would overnight the lamp to take care of my customer they told me I had to pay more money! I used to use these guys for almost every one of my collision needs but it seems like they’ve grown too big to take care of their customers consistently anymore. Definitely will be a last resort from here out. Be cautious about ordering from them if you have a deadline to meet.
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January 2023 by Diamond Collision Center
This company has incorrectly billed our account (single shop located in Wisconsin) for a $2000 headlamp that was shipped to a shop in Nevada with the same company name. We have contacted them every month for the past 8 months about the incorrect billing. They acknowledge the mistake, that the wrong account is billed. Every month we are told \
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March 2022 by Dan Russell
EVERYTIME I call the sales reps are very accurate and efficient at looking up the correct auto lights that I need. If they don't have a recon light they will offer an aftermarket if available. Thanks yall.
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January 2022 by Brian Davis
First light arrived with glue melted into the lens. The glue they used for "repair" was cheap, allowing the rubber to peal off by touch. We re ordered the light and requested it be over nighted as we where now forced to cover the customers rental. They refused as it cut into their profit.After reaching a supervisor who personally placed the new order. The new light arrived and they had sent us a fog light, not a headlight. Now they are out of stock and after losing weeks dealing with these clowns, Im right back to the beginning with the customer in a rental on my dime.If you want repaired parts put together with hardware store contact cement. Orders placed by supervisors who don't know a fog light from a headlight. This is the place for you.
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July 2021 by Michael Field
Worked here for about a year before moving to our Michigan location. Great people, fantastic work environment. Great experience.
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February 2021 by Rashel Bhuiyan
Horribly mismanaged company . Avoid them.........
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December 2020 by Lynn Garland
THEY NEVER NEVER ANSWER THEIR PHONES
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March 2020 by G Oliver
Horribly mismanaged company selling cheap products, better off goink to a junk yard
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February 2020 by SatisFaction Tv
Excellent!
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June 2019 by jack meoff
Garbage , garbage, and more garbage . Poorly "repaired " lights that don't work and take forever to arrive . Rude customer service. Don't recommend now or ever .
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January 2019 by Lesline Hall
All star auto lies We ordered a headlight and was originally told the price of the headlight was 795.00. They called back and told me the used headlight was sold after they found out the headlight new from the dealer was 2100.00. Called back and a girl name Carolyn said that the used headlight was available for 795.00. I told her to place the order. She called me back after 40 mins and said the headlight was not 795.00 but 1500.00 These people are a bunch of liars. Will never do business with them again. Would never recommend this company !!!!!
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October 2018 by Keith Lehmann
Very honest and knowledgeable staff. All Star Auto Lights offer more than fair prices and provide A+ work. They were able to fix an issue I was having with my headlight and had my car up and running before I knew it.
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October 2018 by Richard Patiño
Good service and good product, I recommend them.
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October 2018 by Joshua
The best around.
