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January 2024 by Morgan Wright
Danny was amazing! He went above and beyond in assisting me in purchasing my sectional. He was very knowledgeable and helpful and I appreciate all that he did to make my experience a great one.
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January 2024 by Towanda Jenkins
Omg Daniel is amazing soon as I walked in he was on it I was planning on going to 3 different other furniture stores but with Daniel’s help I left here with everything I needed he was extremely helpful pleas ask for Daniel when you come in you will not be disappointed!
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January 2024 by Lorena Satnarain
My husband and I purchased (in full) a sofa set and dining table in October 2023 (with Roberto) but could not have it delivered until our house was finished being built. Last week I called to coordinate the delivery and told by Daniel that my sofa set was sold out and told to "Come and choose something else." I was not able to get any details and found his dismissive manner to be improper. We went into the store that afternoon to be told that yes our sofa set (which was paid for in full) was sold to someone else. The style we bought was sold out and discontinued so we would have to wait for the manager to advise on how to proceed. While there we did look to see if we liked anything else but had no luck. Roberto called us the next day to say that there was nothing the manager would do and we would have we would have to come back and choose something else. Refusing to give them our business, we requested he processed our refund for everything immediately. While we appreciate Roberto attempting to help us, the manager and Daniel could use some additional customer service training especially in empathy, problem solving and communication. It blows my mind how our paid in full furniture was sold to someone else and there is nothing that could have been done to attempt fix the issue. Roberto assured us that if we paid for our furniture in full, it would be ours which is what we did.
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January 2024 by Alyssa Barrett
Absolutely love our new couch!! Purchases yesterday and arrived today!! Look at the size of this thing! Delivery went great!!
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January 2024 by Hallie Mason
Nathan was super informative and helpful for us finding a perfect oven and fridge for us! made the whole process super easy and are very happy with our purchase! Charles provided sweet comic relief!
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January 2024 by Emilie Andrews
Michelle gave us Great customer service! She was helpful and allowed us to roam the store, but always ready to help and answer questions.
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January 2024 by Maya Cody
I walked into American Freight and Danny was so awesome!! He answered all my questions , took his time to show me different things and all around has great customer service. When you go, please go ask for Danny!!! Thanks Danny
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December 2023 by Edline Edmond
Michelle and Marcellus were very amazing and so patient with us. Very easy, fast financing. If I wasn’t happy with one option they were knowledgeable and mindful of plenty other options they had. Highly recommend, thank you y’all for making I move less stressful!
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November 2023 by Lizzi T.
Best furniture place, I've been shopping here for 5 years and have a fully furnished house !! So happy
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November 2023 by Munchy Gainz813
Michelle and Miguel were amazing best customer service I’ve had in forever definitely a repeat customer they made a bad experience from Walmart feel like I made it into Heaven once I walked inside there doors they were awesome and I definitely will refer all of my friends to these wonderful people. Thanks for everything l!!
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November 2023 by Seth Davis
This place is SCAMMMM. Sounds like a great deal when you buy from them. Then when they charge you an arm and a leg for the warranty.A Year goes by and you try to use your warranty they put you through loops and don’t even give you the correct information. Help is bare minimum.If you want nice furniture I would suggest going somewhere else. Because Amazon is better then these people.
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November 2023 by vanessa wilson
Marcellus was awesome. I’m and out within an hour with a whole new home set. He was honest and answered all my questions. Ask for him!!! Quality of the furniture is amazing and there was ample selection to meet all your needs. Will def be returning
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October 2023 by Christina Chambers
Robert was absolutely amazing! He is so personable, friendly and treated my family as if we were his family. I would definitely recommend! If you visit, ask for Robert!
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October 2023 by Shayna Wambles
Marcellus was awesome! He was so patient with my family being so indecisive. He was also very knowledgeable in all the furniture and very helpful. He never made us feel rushed and was very friendly.
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September 2023 by Patty Hru
Best customer service, professionalism and knowledge we have ever experienced. See Daniel, he will have your best interest in mind regarding cost and product expectations. He was not pushing at all. Exceptional customer service, something we have not experienced for a very long time. Stay away from the big box stores, this guy has your back!
