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October 2023 by KC Dotherow
I have been shopping at American Signature for years, mostly in part to my incredible sales rep Henry Williams. He has always gone above and beyond what any other furniture store rep has done for me. He always responds to my calls or texts, even if out of the store. He even helped me purchase our loft furniture when he wasn’t even in town, he was in an airport in the middle of a snowstorm up north!!! American Signature is great, has great products, and whenever I need something, Henry is my guy!
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October 2023 by Moises Mussenden
Went into Signature today and Was greeted by Greg! Wonderful spirit and helped as much as he good. Showed us around and gave us good suggestions. Got us what we like! Great job from him.
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October 2023 by VarietyAlex
I came back to see my lovely salesman Greg to get another furniture set for my family room. Greg has not changed at all! He is still so patient, informative, and gave me continued expert advices. I also met with Greg's manager Joseph who definitely made my purchase as easy as well. Thanks again Greg see you soon!
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October 2023 by Alecia Dupont
I’ve made several purchases here over the years. Happy to say always a very good experience. Good quality furniture and fair prices. Most recently I was helped by an associate named Malik. Wonderful experience. Bringing other family members so they can get the same excellent experience.
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September 2023 by Wnuprz The Lord
Henry is the best! Please don’t hesitate to ask for him! His expertise is incredible! We will always return!We are so happy with how our room is coming together! Henry, I ant thank you enough for your suggestion!
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September 2023 by Livy Ace
Henry is amazing and very knowledgeable. If you’re looking to purchase furniture for your home definitely ask for Henry. He will make your experience a good one. They have a lot of choices and colors to choose from. With a very large showroom floor and clearance floor in the back. I definitely recommend.
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September 2023 by Natalie Levy
Had a great experience at American Signature today thanks to Henry the store rep! He was so helpful and patient and showed us everything we wanted to see! We purchased the nicest sectional and are so excited to get it delivered! Thanks again!Go see Henry!!!! He’s the man!!!
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September 2023 by Young Heidi
I really enjoyed my experience in the store. I was greeted immediately upon walking in and assisted by Osmin. He is very informative, helpful, and professional. He answered all my questions and concerns and made the process very easy. I also had the pleasure to meet with the store manager Joseph regarding an issue and he got right on it and found a resolution that best accommodated my situation. He is very understanding and compassionate.The experience I had at this location is outstanding! Everything went smoothly. Thank you so much.
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September 2023 by Flordy Jean
Greg was fantastic love how we click, gives me that friendship vibe, I felt like I was shopping with my friend. He’s very honest and respectful. Help me with my furniture and got me a good pricing. very much enjoyed my time. I was not rushed or pushed out but welcomed by Greg,thanks Greg .
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September 2023 by Delrosa Reid
Came in today just to look as I needed a bar top table and chairs for my dining room. I was greeted by Henry who was so lively and personable! Most of the time I don’t like to be helped bc sales people can be so pushy but I felt like I was talking to a long time friend. He helped me redesign my entire living and dining room. Super helpful! The manager, Joseph was also very nice and funny. I definitely will be back to buy any of my furniture. Highly recommend them! It’s the people who work there that really make the place sell!!!
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August 2023 by LaTisha Bryant
Visited the W Colonial location searching for a new bedroom set for my boys bedrooms. The customer service was outstanding, and the product was exactly what I was looking for. I was so pleased with the service I received from the manager Joseph. He went above and beyond to help me find the perfect item and I was also very impressed with the quality of the product I received. I will definitely be visiting again to buy a new dining table soon. Keep up the fantastic work Joseph.
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August 2023 by Barbara Wilson
To start, the customer service was A-1 with Mr Henry. From the moment we walked in the door. He made sure we were well taken care of. He’s very knowledgeable and super friendly. We changed our mind about furniture a few times and each time he reassured us that he wanted to make sure we were happy. We will definitely be back to shop at American Signature and Mr Henry for life.
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August 2023 by Chad F.
Greg who works in sales is extremely rude. we walked into the store around 8:40pm to look for dining room tables which would only take a few minutes and the first thing Greg says is we close in 20 minutes you know. horrible attitude and made a smart ass comment to us saying dining room chairs are meant to sit on and not leaned against like a recliner. He was rude, had a bad attitude and should Not be selling furniture to anyone. We were simply checking to make sure the quality for the money spending was going to work. Do not shop at this store! Extremely rude associates! Take your time and money somewhere else.
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August 2023 by martin montanez
My wife and I met Greg and received exceptional service. We were thinking of checking out another furniture store but by the time we got to our car, we thought how much we liked Greg’s service we decided to come back in to secure our beautiful modern sectional. Thanks so much Greg! We appreciate you! ??
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August 2023 by Sarah Blizzard
Kevin was great. Easy to work with, no hassling, he just let me browse the store without stalking me. When I was ready to order he made it quick and even spoke with the manager who was able to give me the Labor Day sales price on everything. Great experience!
