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September 2023 by Lyd Med
They posted false advertising about “free” eye exams and I made an appointment online and the front desk clerk claimed not to find it but promptly cancelled when I left, how can you not find me if you cancelled? Among the worst
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August 2023 by Abigail Rice
The staff was amazing, very quick and efficient. The Dr. is fantastic, professional, and knows what he’s doing. Ignacio helped me with all the paperwork and insurance, he was super helpful and friendly and knew more about the insurance than I did!
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August 2023 by Eddie Castillo
I went in because I needed my glasses adjusted and I found this location. When I went in eceryone was very welcoming and friendly. Veronica helped me adjust my glasses and fix the plastic pads for my nose. I would recommend this location hand down. Thank you
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August 2023 by Grace Martinez
Had the most amazing experience at this store. I was helped by Veronica with my glasses she gave me her opinion and helped me pick a couple of choices. I would recommend this location hands down. Thank you
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August 2023 by Jadlynn Perez
good service, veronica did my class for my contacts and she was very nice and friendly! mya helped me pick out my glasses and I am very happy with my choice.
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August 2023 by Lillian Santiago
I had such a great time at this location the staff was amazing feom the front desk to the dr. But i want to thank veronica for all her help when i needed to get glasses and sunglasses
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July 2023 by Igor
Quite a good establishment.Qualified doctors, friendly staff.Moderate prices and excellent glasses are the result of a visit here. Both for reading and sunscreen for driving.Convenient location, large parking lot.I recommend!
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June 2023 by Megan Marie
Went here for the first time after looking for several places. Amanda was amazing very patient along with amazing customer service. I never felt rushed once the whole time she was helping me out,Anthony as well was amazing since the moment we called. 10/10 service from the all the staff Amanda,Anthony and Erica!
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June 2023 by Caitlin Dunn
So I had never been here before and I didn’t really know what to expect given I have been going to the same doctor for years but I needed an appointment right away and this is not the closest location to where I live, but I am over joyed things worked out the way they did and this was the location with the earliest time that worked with my schedule because it was so easy, convenient, and fast!My technician Flor, Dr. K, Veronica, and honestly everyone who works there, were all super kind and helpful and went out of their way to be supportive and ask all the right questions to support my needs.I didn’t get the excessive salesy vibe or feel constantly nor excessively pushed to buy anything, although I did, and above all else I love having an appointment and actually being seen at my appointment time - being able to be in and out of a doctors visit in under an hour- the way it should be.Overall I highly recommend this location and this lovely team. This is my new place to be see by, thanks yall, I appreciate you guys, yall are amazing!!
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June 2023 by maria oliveras
Amanda store associate was really patient and professional!!!! She answered all of my questions!!!! Cathy was extremely helpful when it was time to pick up my glasses!!!! I’ve been a satisfied customer for years.
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April 2023 by Logan Simmons
I went to this Americas Best location today for my appointment and had such a great experience! The staff are all so friendly and helpful. I got there early to browse the glasses and because I was already there and they weren't too busy they took me back early for my exam. It was such a hard decision deciding on glasses because usually I have a member of my family with me to give me their opinion and help decide but Anthony and Amanda stepped right in for me and were honest, helpful, and friendly. Honestly they both deserve raises. Hands down those two were some of the best staff I've ever encountered and when it comes time to get my next pair of glasses I will definitely be coming back to that location.
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April 2023 by Eric Berthold
I have no issues with the staff, they were polite and friendly. Though a break down of why it was so expensive would have been nice. My problem is with the company as a whole. You advertise 2 pairs of glasses, exam included. Optometrist said my sight was pretty good yet it was still a bill of over 600 dollars. Even then I prepared myself for a large up hike in price since all companies pull that low ball move. But now that America's best has my personal information my email is flooded with spam emails and even though I have unsubscribed from the America's best 3 times i still receive email ads trying to up sale me even though it hasn't even been 6 months that i dropped $600 with them. This company is only about profit and cares nothing for your privacy or personal information.
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March 2023 by Chris O.
My trip to this location was seemless. The manager guy he was very knowledgeable and lady whom help me was very nice. Sorry didn't catch their names , i didn't have my glasses in!! Lol
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March 2023 by Renan Villalobos
Truly an amazing experience here! Would give 6 stars if I could!Dr. Karim was fantastic super caring and super knowledgeable, and then Veronica helped me pick out the best glasses I've ever worn! She knew exactly my face and helped me make the best choice!Now I know I won't be needing any new glasses for a while, cause I love these!!Thank you America's Best!!!
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March 2023 by f ivey
I had an appointment at 5 pm for my 10-year-old daughter and we walked in at 5:01 pm and were told that there wasn't a grace period and that the appointment was canceled. After speaking with the staff she went ahead and stated that the doctor would see her. I showed her the picture of my daughter's eye to explain why we were there and she went to show the ophthalmologist who never once came out from the back. She came back and told us that the ophthalmologist stated my daughter may have pink eye and that we need to go to urgent care so that they can prescribe something for her because they can't help. My entire family has been going to America's Best for the last 4 years and this is the first location where the ophthalmologist never came to speak or tell us that they can't help because they think that my daughter has pink eye. It's also the first time that I've been told by someone who went to school to be an ophthalmologist and trained in this field that I would have to go to urgent care for them to help. 4 years and this is the first time that I've been disappointed with America's Best. The worst part is that I had to drive over an hour to get to this location just to be sent away. He couldn't even be bothered with doing an exam to verify if that was the case or not. If I could give negative stars I would.
