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February 2024 by Mabel Balderrama
Every one in this place is nice and ready to help you.
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February 2024 by Beatriz Villegas
Very good attention and service.
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February 2024 by S Waldrop
I've brought my fur babies to Dr Bruce for years. All his staff is great, Susan at the front desk and Armand his tech goes out of his way for u and your fur babies. Extra special staff.
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December 2023 by Nelsy Lopez
The treatment is spectacular, I really like it, they are very friendly and they take great care of my dog.
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December 2023 by Eric Harris
Coco got sick. We don’t know what she got into but Warner we called the veterinary hospital. They were more comforting and reassuring that they can see me ASAP with a couple of meds and some fluids for being dehydrated. She’s back to her self great job!
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November 2023 by Rattlesnake Security
Caring, gentle, helpful group of professional people. Always attentive to our needs.
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November 2023 by Shashu Dore
I was able to get an appointment the same day I called. I got my dog fully vaccinated very easy an the staff really cares.
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September 2023 by Stephanny Ordaz
Philip is INCREDIBLE, he’s so kind, always smiling, empathetic, and charismatic. He makes going or calling the vet a wonderful experience, even in moments of distraught he finds a way to make you feel understood and his patience is beyond.Thank you to you and to the whole vet office for treating our fur kiddos with so much love.Dr. Bruce thank you for being kind and so informative to us and explaining everything that we need to do in order to make sure our fur kiddos are safe and healthy.Thank you all!
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September 2023 by Good Ole Days Adult Living Facility LLC
Customer Service is not good. The people who handle the front desk answering the phones are rude. I asked a question is there a Dr visit each time you come to the Office and the lady acted like this was a debate and start explaining how you pay Dr visits when you visit your Doctor. I did have to refrain once again and state I am not debating I am just asking a question. This is the second time I have gotten a rude person to assist me by phone. I have been to the Office several times with my Pugs and it don’t get any better. I don’t know if it is just certain people they show high regards to them others. But I would say they are racist, arrogant and not so friendly. One time visiting the assistant to the Dr called my pet puppy pug a thing when referring to her. I didn’t say anything. I like to observe and see if what I am experiencing is true and it is. The Dr once told me that they are trying to ban breeding pigs because of sos and so and I am like okay they made the dogs and now they want to stop making what they made like if this is my problem because I have Pugs. Anyway I have tried and I will take my services elsewhere. Not gone continue to pay for services as if this is the only vet around. I just like to give everyone the benefit of the doubt, but when it’s repetitive and it’s the staff in general that is rude and unfriendly it says a lot about the Office as a whole and manner in which they treat certain people of color. All dogs and animals come in different colors that they see so we should not see color as an issue but that don’t stop prejudice practice like the Office staff and Doctor who leads by example. Blue Pearl May cost more but the service, compassion and empathy is 5 stars.Appreciate your call back Sonya to see if we were booking but no thank you. I have had enough mistreatment for my money lol
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August 2023 by Rose Whalen
Have been a client here since 2006, this is absolutely the best practice in Orlando if not all of Central Florida. Dr. Bruce and his staff are rock stars. They are always kind and professional and have given us the best care for our pets. Their pricing is fair and on point and you can guarantee they will never charge you for something you don’t need and they give you facts about your pet’s health very straightforward which is so valuable and appreciated. I absolutely consider the staff and Dr Bruce a part of our family.
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August 2023 by Jhonny Urdaneta
Yesterday at around 9:14am I called to the clinic because my dog was acting odd and didn’t want to eat or move, they receptionist told me wait because she needed it to ask the doctor who was just getting out of surgery and a few seconds later she came back to tell to come right away which I did, as soon I got there there were other dogs waiting there and they asked me to go in right away because it was an emergency, the staff treat my baby (dog) like it was their own with so much care and love, the doctor came and he checked in her and it was straight to with answers and told what could possibly be and then proceeded to do some tests on my pet, after a few test he came back and told me what it was treated her and gave her some medication to go home last night my dog was back on walking and this morning she look so much better and like herself.Thanks to the whole staff and the doctor for caring so much
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July 2023 by Hazel Padro
The receptionists were very friendly upon arrival. The doctor came out to scold one of them because the children could not be in the waiting room. It is disrespectful for her to scold her in front of everyone and tell her that she need did her job well for the first time. Very unethical and professional of the doctor. ?? At no time did they tell us that children could not be in the waiting room, they could tell us or even the doctor himself come out and tell us that children were not allowed in the waiting room for safety reasons, it would have been kind and I would leave the office quickly. But he didn't have to do that to the receptionist. I got up and left the office because I felt super bad for her. Nowhere does it say that children are not allowed in the waiting room.
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July 2023 by Brittany adams
The staff here are actually really nice, they are always loving on all the cats I have brought here which is really nice. I think they help out a lot and get you in pretty fast. Bruce gets your animal in and out which is cool too. I recommend coming here.
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July 2023 by Rula Issa
DO NOT GO HERE. I brought my dog here because I heard that this place has reasonable prices when it comes to vaccines and teeth cleaning services and i wish i never did. The vet is one of the most narcissistic and ignorant people i have ever dealt with. He’s a bitter old man that carries out every sentence with sarcasm and hatred and he isn’t even competent enough for his ego. He once prescribed my dog antibiotics for a simple rash and had my dog vomiting with constant diarrhea and we found ourselves paying hundreds of dollars in an emergency vet clinic. Please be careful with who handles your pet.reply to owner: You are absolutely insane to claim that there is a communication problem because of my “language barrier” because i speak better english than you. I missed ONE appointment and you’re holding that againstme when I made sure to reschedule. The sentence you talked about with the swollen eyes. I explained that yesterday you can see the swelling in his eyes to express that the skin problems had to be due to a different reason not “anxiety”. There was no simple answer given to any of our questions. I said that he has eaten bones very FEW TIMES. i don’t feed him bones every day like you’re making it sound. All you had to say was it’s not good for him and keep it moving but you had to sit there and ask “do you eat bones?” and repeat the question 10 times. we don’t eat kibble either but you didn’t want to ask that? You have not “mentioned several times not to feed bones” The medicine I gave to my dog was with food. Nobody said anything about it given on an empty stomach, so don’t try to twist my words. You’re relieved that i’m not coming back and i’m relived that i realized how incompetent and just clearly stupid you are enough to stay away from your clinic before you cost my dog HIS (he’s a boy) life unlike many of the other pets you’ve killed according to your other reviews.
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July 2023 by Ruben Araujo (randomruben)
The staff is wonderful and their pricing is the best out of the 5 plus vets I’ve gone to for my dog. They’re open Saturday too. I’m taking my cat next Saturday. Please stop looking and bring your animal here
