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January 2024 by Lisa M Lenhardt
I’ve been coming to this store for years. Today was quite busy, but customer service agent took my name and I was seen by Luis.Very knowledgeable, helpful and respectful.I’ve never had any problems at this store and all phone or internet issues have been resolved professionally. Great job guys.
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January 2024 by David Matos
AT&T is awful with their customer service and I don’t mean the people at the store or at the call centers receiving all the hell from customers but their policies and way of doing business. Every other month, sometimes monthly I have to call or go to store for a problem.
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January 2024 by Francisco Natera
Christian did an exceptional job in assisting me with my phone-related issues. Not only did he successfully resolve the problem, but he also provided me with valuable information regarding its functioning. His expertise and willingness to help were truly commendable. I am grateful for his assistance and the informative experience I had while interacting with him.
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January 2024 by Jose Adan
Excellent service from Luis and the manager of the place gave us a pre-consultation before Luis did the magic. Without a doubt, I will continue to attend this store with incredible teamwork ?
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November 2023 by Cristian
LUIS Thank you for providing usGREAT service I HIGHLY recommend this store for AT&T needs phones as serious and troubleshooting he stretched his time and was patient with my family to make sure we all left with4 brand new iPhone 15 Pro maxs &4 series 9 watches
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November 2023 by Bhargav R
Service is quick. Lot of representatives to help. They were super helpful. No significant wait times anyways, its no busy in the evenings.I was out within no time after collecting my new mobile and they helped me set it up quickly.
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November 2023 by kimberly andrews
Customer service was awesome and professional the store dealer I believe his name was Jose paulino was really great and very helpful when above and beyond
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October 2023 by Brenda W
I went to the AT&T located at 7727 S. OBT - and had Luis R help me with some crazy phone issues on the evening of 10/3. He was able to fix a part of the problem (it was closing time) and told me I could come and see him if what he suggested didn’t work and the problems continued (I am not techy) Next day I’m back and Luis takes his time to resolve everything that was wrong …. He was patient knowledgeable and explained everything as he did it. He also made sure to greet the customers as they entered the store and made sure that everyone was told how long the wait could be. I can’t say thank you enough to Luis R.Great customer service experience!!!
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October 2023 by Chelsea Christie
I must say… this has been the GREATEST experience I have ever had with a phone company in my life! Briana provided me exceptionak service. She was attentive from the moment I entered the door, she greeted me so politely and provided me with information every step of the way. She listened to my concerns sincerely, her customer service is impeccable and she really is wonderful at her job. Briana is a true example of what every client and employer needs from a Retail Sales Consultant. I was so stressed when I walked in, she sat with me for almost 2 hrs to assure I received a new device and made it her duty to help me in every way she could. Briana I cannot thank you enough and I truly appreciate you. AT&T has a lifelong customer in me and I will be sure to always recommend the Skyview location specifically to all of my friends and family members or anybody who I speak to. OUTSTANDING JOB BRIANA YOU ARE AN ESSENTIAL PART OF AT&T AND THE AMAZING EXPERIENCE I HAD WITH THE COMPANY TODAY! THIS BEATS VERIZON , SPRINT, & T-MOBILE BY A LANDSLIDE! THANK YOU AGAIN!
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September 2023 by Sky Rios
Roxana was so wonderful and helpful she answered all my questions she knows how to connect with customers she was the absolute best. Ive never bought a phone in under 30 minutes she made it so easy
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September 2023 by Keyla Marie Diaz
Excellent Customer Service. If you're thinking switching companies or get a new service consider go to this store :)
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August 2023 by Maribel Garcia
The customer service was great Luis Javier was great helping me set up my new phone and everything with my account.
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July 2023 by Imani Morgan
Jose P. was fantastic! He was really helpful with helping with an issue I had and really helped to get my issue solved. I had already had bad experience with two agents but he was able to make my experience worthwhile. Thank you!
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July 2023 by Albert Montalvo
I walked into the store. Cause I'm having problems with the brand new phone that I have. 1 person doesn't know how to talk English. The other person taking care of other customers at 11 o'clock in the morning. How can you have the employees that you need? And this store is not the first time that I have a vicious with if I go into another store and I have made an issue. Have to 3 days of having phone service. What AT&T, I'm going to call. Get my own phone back and go back to my regular service.
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July 2023 by Dustin Fraize
I went in last month because my galaxy s10 plus finally died and I needed to see the options. The person helping me told me AFTER looking at my phone seeing and confirming it was okay I had a small Crack that I was eligible for an upgrade with the new galaxy 23 ultra and trade in value would be $800 for my old phone. After explaining to him that I can't get this without the trade in price because of the cost he confirmed once again the price. So my phone finally comes in the mail and I go to bring in my old phone and they REFUSE to not only not give me the $800 but not give me ANYTHING because of the crack and when I tried explaining to them that this was what I was offered the manager told me "what do you want me to do from a business standpoint I can't take this". I'm extremely disgusted in this company for tricking me into a over $1200 phone and robbing me in the process.
