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February 2024 by Diwer Vargas
Customer representative was very helpful along with their coworkers very detail oriented about their services.
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January 2024 by oscar lopez
Very good and fast service, g thsnks
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January 2024 by Ken Kozielski
Ok…. So this fall my wife purchased 4 phones in the Narcoossee AT&T Store along with the screen protectors that have the replacement warrantee. My screen protector cracked so I went in the store to get it replaced. When they pulled up our account they have no record of the purchase of the phones or the screen protectors on our our account. They said that because the phones and screen protectors are not linked to our account they will not honor any of the warrantees we purchased and paid for. So I got my wife on the phone and the manager Hector literally told her that she did not purchase the phones in the store effectively calling her a liar. She knows that she walked through those doors and bought our phones in their store. Why would she lie and why would Hector accuse a customer (with 5 ATT phones) loyal over 8 years as a customer of being a liar. It’s clearly their systems’ error. Instead of fixing their error Hector would rather call their customers a liar. The result is we paid for something that AT&T is refusing to honor. So I have to let you know that if you have a choice my recommendation is don’t choose AT&T. And if Hector waits on you be prepared to get called a liar.
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January 2024 by Mareeta Williams
Absolute worst. I have no idea what the purpose of an appointment is if I’m going to wait the same amount of time as walk ins! No one and I mean no one greats you when you enter to the point you can’t determine who is the staff and who is the customer. I will never go to this location again.
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January 2024 by Carmina Redonet
I liked it, very spacious and cozy
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January 2024 by Alejandro Figueroa
Picked this store at Lake Nona and Joan helped me through the process upgrading all devices,picking the right color and very knowledgeable. She not only helped me was able to receive all new customers very friendly and all waiting for her.Don’t hesitate to stop at this store and upgrade your devices AT&T has good offers this time of the year.Thanks Joan we appreciate your service.
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January 2024 by Laura Alves
This agency is the best!!! If they are busy it is worth the wait. They are always well prepared, they solve the impossible and for them all clients are important. DAMELY AND JOSE are the difference. Their customer service is super. This office is unauthorized corporate and that is why they will always have more inventory and knowledge. Thank you for being in our community and serving us.
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December 2023 by Luis J De Jesus
Got some excellent service today with Jose! They treat you well and I appreciate everything they did for me today!
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November 2023 by Brian White
Went in the store without an appointment. It was time for a phone upgrade. Miguel was able to help me right away. I had a galaxy a11. Miguel talked me into an iPhone 15. Couldn’t be happier. This phone is definitely going to help me take my real estate business easier and more mobile. Thanks again Miguel
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November 2023 by Lucas Lopez
RUN AWAY FROM THIS STORE OR AT&T, they lied to me and my wife Rita a sales person sold a fake plan with fake payments , when we contact AT&T customer service they mentioned that all the information they had given us was fake , eventually we ended up trading in our phone and paying over $700 in less than 3 months do not waste your time coming here im trying to warn you they will lie to you to make a sale , worse service ever including a manager that we just noticed got fired!!!! Please do your self a favor and do not go to this store
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November 2023 by Andy Foss
Rita Pagan greeted me as I walked in the door. She worked the numbers to make my purchase of a iPhone 15 Pro and a waterproof Apple Watch Ultra fit my budget.
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November 2023 by alessandra ramiro
I love Jose, very nice to me and my family, very happy and nice person, I gave to him 100! Very kind and thoughtful! Thank you for all the attention that you gave to me!
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September 2023 by Frederic Caeyers
I am very satisfied with the service I have got from miss Rita Pagan. She is very helpful and friendly. She made my day :).
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September 2023 by Victoria Perlaza
Great Service fast and friendly representative! Stephanie was excellent ?
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September 2023 by Eddy Moreno Parra
Excellent service! Mr Jose is friendly thank you
