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November 2023 by Rosie Alberni
It was a pleasure doing business with Audi-South Orlando. The staff are very welcoming, and friendly. The dealership has a nice atmosphere, it is not chaotic like some usually are and its run very efficiently as well. I can honestly say that it was the first time I felt relaxed in a dealership, and I’ve been to several in the last 30 years. Our salesman, Gregory Bryson, is a stellar guy; he was very honest, courteous, and helpful throughout the whole experience! Our Finance Manager, James B., was also very kind and thorough. This is my second vehicle with Audi, and I will continue to be a loyal customer!
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November 2023 by Joseph Vializ
I visited Audi of South Orlando to purchase a 2023 Audi a4 Quattro. The sales experience was great as always. This is my 2nd purchase of a vehicle at this Audi Dealership. My first purchase was back in 2018; the same model. My other reason for returning to Audi of South Orlando was the Service Department; Knowledgable Service Advisors, and an Outstanding Service Department.Joe V.
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November 2023 by Steve Yates
I took my S5 in for scheduled maintenance. The dealership was very professional and thorough and kept me informed throughout the process. I was offered a loaner vehicle so that additional diagnostics could be preformed. During the inspection, it was determined that the engine mounts were leaking and should be replaced. The service advisor worked through the extended warranty details with the provider and promptly gave me an estimate on what my cost would be and when the parts would be in and repairs completed. The repair was completed quicker than I expected and the process of returning the loaner and picking up my vehicle was handled efficiently. I would definitely take my vehicle back to this dealer and recommend it to others.
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November 2023 by jay mangini
Ariel was outstanding. From the moment we sat down, he was more like a friend and was concerned with meeting our needs and making sure we felt comfortable with the entire car process. This was my first experience of purchasing a new car from start to finish and I will never go anywhere else. He was extremely patient with us and helped me find the perfect car for me. 10/10 experience because of him
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November 2023 by Dan R.
I got sold a coverage. I tried to use that coverage when I had a road hazard incident. They would not honor this coverage.
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October 2023 by Gabriela Urbino
I had the easiest and most delightful car purchasing experience with Edison from Sales and William from Finance. The customer experience here is wonderful and the Team is very helpful with educating you before you purchase. This was my first time buying a luxury car. I went with my Father and we were well taken care of during our time there and had all our questions/concerns answered. This is not your typical car buying experience, but for good reason. They make it easy and relaxed! I love my new Audi Q5.Thank you Edison & William!!
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October 2023 by Anon. User
Always a great purchase experience at Audi South Orlando. The is my 2nd experience and my salesperson Anthony Egbert and the rest of the staff could not have been more professional courteous and respectful of my time. I came here after shopping at the Lexus dealer up the street and that experience was a disaster. Even though I ended up purchasing a car with a sticker price 15,000 higher than the one I was looking at at Lexus I feel like I got a great deal at Audi... Whereas I felt like The Lexus dealer was just trying to rob me. It doesn't hurt that I am convinced I got the better car! Thank you Anthony and Audi South I should have remembered to come here first!
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October 2023 by jadan
I recently had the pleasure of purchasing my latest car at Audi South Orlando dealership, and I must say, my experience was nothing short of exceptional. This is not my first time buying a car here, and each visit reaffirms my confidence in their outstanding service and commitment to customer satisfaction.From the moment I stepped into the dealership, I was greeted with warmth and professionalism. The staff at Audi South Orlando are not only knowledgeable about their cars but also incredibly patient, taking the time to understand my needs and preferences.What truly sets this dealership apart is their dedication to customer service. The entire team went above and beyond to ensure that my car buying experience was smooth and stress-free making the process feel like a genuine experience!They have certainly gained a lifelong customer in me.
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October 2023 by Joseph G.
Stay away from this dealership, Ryan Gonzalez (Service Tech), and "Chris" (Service Manager). Unscrupulous and dishonest staff. Pressured my near 80 year old parents into an $899 "wheel alignment service". They said no but this dealership pressured them and said that it was required. Shame on you for taking advantage of senior citizens. I contacted Audi corporate since I'm sure this is something that Audi would certainly not want their brand to be associated with. I also called the dealership to try and resolve this issue before posting this review and was basically stonewalled. You men should know that no means no especially in this day and age.For reference, $899 for a wheel alignment because their vehicle has adaptive cruise control? They came in for an Audi Care routine service with a tire rotation for a car that has only 10k miles on it. I have a Q7 with adaptive and predictive cruise control, all wheel steering, adaptive air suspension, lane keep assist, traffic jam assist... and my dealer up north charges me a third of that. Shameful. Our family is loyal to the Audi brand and this certainly tarnishes that.To those reading this review, note that this dealership is part of the AutoNation dealership group.
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September 2023 by Phil White
Outstanding. From our first inquiry call to driving home with our new car, the entire experience buying a car from Audi South Orlando was a pleasure. We were assisted by Anthony who couldn’t have been more helpful, attentive or professional. Frank in Finance also gave impeccable service. Having been to other dealerships before Audi, the contrast in service was night and day, ultimately resulting in us making our purchase here Highly recommended.
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September 2023 by Rosey Potts
We had a pleasant experience at Audi. Niki was the sales representative. She made every effort to make us feel comfortable and find the best options. She was also extremely knowledgeable and knew about the cars. I like how building was well kept and the cars were well cared for. We got a 2017 Porsche M and we love it. The car has a new car smell even though it was used. I love how patient everyone was with us when it came to buying a car for the first time. Thanks so much
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September 2023 by Al Limas
Stay away from this place! They have no integrity, and are completely dishonest. I took my Audi to get a headlight BULB changed. The Pre-Work Order read as follows: 44003 Recommend to replace headlamp due to wiring inside headlamp deteriorating.The Service Manager then gave me an estimate for $4377.66. I left with the estimate, and told them that I would think about it. I then went home and changed the bulb myself. When I opened up the headlight housing, to my surprise, the wiring was pristine! There was absolutely no deterioration or fraying of wires, and the lights worked perfectly. I was shocked that a professional organization that we place our trust in could be so dishonest. They can deny that this happened, but I have the receipts! I’m confident that this wasn’t an isolated incident. Don’t fall victim to their dishonesty. ANY honest Audi certified mechanic can do this work. You don’t need to go to the Audi house to get work done. Stay away!
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September 2023 by Joey Ramos
I had a great experience with the service for my Audi A3. They were really professional and even sent me a video walkthrough explaining my car's condition. Communication was a breeze through text messages, though it took a few attempts to reach my technician by phone, which I assumed was due to their flexible schedule. They also provided a loaner car, and the process was super quick at the reception. Overall, a positive and convenient service experience.
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September 2023 by Xander
My Service Rep, Austin, was great! He’s been my go-to since Danielle has left. He is amazing to work with, very communicative, breaks everything down and makes sure I’m well informed, and even goes out of his way to ensure complete satisfaction. I’ll definitely continue to service my vehicle at this location.
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August 2023 by Ardi & Bb boo
More than happy with Audi South Orlando and my new Q7 SUV, the costumer service is amazing!! everybody is super nice and polite!! The finance Manager is the best and the personal sales,all the paperwork super fast and easy!! Thank you Audi one more time!!! highly recommended if you want to lease or buy a new audi!!!
