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February 2024 by Avi B.
I called to set an appointment and was told I could just come on in. Got there and Meer helped me out, I had audio installed elsewhere which was done incorrectly. He checked it out and explained what my problem was and he helped me understand what needed to be done to fix it. I left my vehicle there and it was ready the next morning. Fully rewired and everything looked so professionally done also sounded AMAZING.
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January 2024 by Jakob S.
Meer took care of me and installed my radio. He helped me with my speakers as well. The service was nice and the wait was enjoyable.
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November 2023 by Ray T.
I had a problem with a replacement touch screen for my Mazda from Crutchfield. The Team at Audio Excellence solved my problem quickly and exceeded the expectation. In addition, their communication and service were exemplary - true professionals and excellent at what they do. Many Thanks & Appreciation!
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May 2023 by Jared
Terrible tint service, driving my car just reminded me. Started peeling after a month
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August 2022 by Letty Hernandez
We drove 30 minutes to this shop for ot to be closed when on the hours it says they were open completely unprofessional!!! Never coming back please don't waste your time coming here !
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June 2022 by Hugh M.
I have a 2010 Mazda Miata I chose Audio Excellence because they have been around for many years and have a good reputation. Little did I know how good they really are. I took my car in and they gave me an estimate to replace all the speakers. They asked if I could leave the car with them and they would have it done in 2 days. I did so. The next morning they called and it was ready. They had stayed late that night to get my car completed asap. They knew it was my birthday. The price was exactly the same as the estimate. The sound is amazing. Far more than I expected. These guys are fantastic. Strongly recommend them!
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March 2022 by VanLifeCompany
Went for radio and was convinced by them that darker tint on my windows was the way to go. Turns out you can’t tint Polycarb windows, and it all bubbled. Their own worker said so when we brought it back! They won’t do anything about it. They first blamed us, then admitted it. Tint can not go on this material because it off-gasses and bubbles, and any attempt to remove scratches the windows. They screamed at us. Threatened my child’s reputation! We have a law suit for over $13,000.00 in damages (so far) pending. Wrap around windows on a beautiful van, a feature that I bought the van for, an $80,000.00 investment, destroyed. Buyer beware: the website is a fraud. They DO NOT guarantee a lifetime, NOR do they ensure every customer leaves 100% satisfied. RUN! LIES!!
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February 2022 by Gwenda Adams
They put a system in my Telluride and I love ❤ it not to much but just right. Thanks to 35 year Veteran with the blonde hair. You did an awesome job!! If you need audio, window tint, cameras and lights, this is the place to go.
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February 2022 by Denise K.
Please do yourself a favor and avoid Audio Excellence. I went there for radio install and inquired about window tint. They insisted that they were the very best. I have special windows on my van that are already dark and I asked several times if they were sure they could be tinted. They said yes, they do this all the time. Turns out this type of window is a materiel that off gasses if you tint it, and causes it to bubble. It can't be removed because it will damage the windows. (Wrap around side windows on a van) We called first and spoke to a male owner who said "don't worry we will make it right!" The actual window is clearly marked with the material type and when we brought it in to show them the bubbles, one of their own shop workers came out and said "is this plastic, you can't put tint on plastic" while the other (Adam) who talked us into the tint, blamed other workers that had made different installations on my van and sent my husband away. When I called him he wouldn't listen to me, talked over me, and blamed the others saying it was scratches (it's all bubbles) yelled at me, and then finally admitted they were wrong. The female owner called my husband and she was just as rude. Now they are ignoring us. They will not do anything at all to resolve the issue, now over $10,000 in damages. I have to hire an attorney. The female owner was rude, condescending and dismissive. Please don't go here, they DO NOT stand by their word or their work, no matter what they say in the reply below. They scream at you. Blame you. And stop communicating. This one's going all the way to court and they don't care. I'll be going to protest outside their West Colonial location, but they have more than one by the same owner. I'll be posting my experience on social media. Please look elsewhere. If you have a problem it will be yours and yours alone. They could care less. This is not an honest and caring business. I'll post the damage after I take more pictures. *Read ALL the reviews on all their businesses and the ones that are not showing but you can click on them. Bottom line: do you want a business that does NOT stand by their word working on your precious investment. RUN.
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October 2021 by Troy B
This review is somewhat overdue as I had them handle my system install/upgrade months ago and their work and professionalism was amazing. Coming in with my own spec'd out, brand new equipment, they talked with me about what my end-result sound system wants were. Doing this helped me take them up on some slight modifications to really deliver the best punch for every dollar I spent.Having enjoyed my rocking system over the last several months has done nothing but reinforce the expertise and performance their team delivers. I get compliments all the time on how the music sounds when we are thumping down the road.I will take all my vehicles to them from now on; they truly are an amazing team.
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August 2021 by Miguel Larreal
Took my jeep to fix its subwoofer and it was the best decision. They are super friendly and are there to assist you. They work super fast and very efficient would definitely recommend. Thank you!!
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August 2021 by Alfi Reynoso
Nices services and they take care ready well on customer service
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June 2021 by Jason Clay
Very knowledgeable and helpful staff. Look forward to having my speaker system installed next week!
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June 2021 by Troy Lindsey
They couldn't help me and I do not rank them
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February 2021 by Nic
They do great work here and super impressive fabrication.
