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February 2024 by Marlyn C.
Being that this is a larger store, it was definitely a bit busy. It was my 4th Auto Zone of the day in search of a new battery for my car. The first, battery checking machine was broken. The second, was able to check and confirm my battery was bad but did not carry it. The third, did not have the correct battery. The fourth and final stop had everything I needed. They were very nice and were able to get me what I needed.
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February 2024 by Wilman Navarro Maza
Very bad service from the salesperson, it bothered him a lot to serve me because my account was in another branch. I felt discriminated against there, I don't plan to return
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January 2024 by Joseph C.
They don't list my car!!! I have a mazda 3 hatchback. However when you select your vehicle, they only offer mazda 3 as a selection. This results in wrong parts ordered. Mazda 3 hatchback has different part numbers for certain items than the Mazda 3. I'll never order online again!!!
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December 2023 by Katie F.
Came in for a car jack. Priced some out and decided to go with the Duralast one with the case for $114. The store is fairly clean and rather busy at 4:30pm in the afternoon. Everyone was really nice. 10/10
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December 2023 by Brittany Creel
Bill was amazing! I walked in, told him my concerns and he got right to work on checking my battery. He explained everything to me and didn’t make me feel pressured when it came to choosing the best battery for my current predicament. I appreciated his positive energy and desire to help me get the situation taken care of. He was also super efficient when it came to installing the new battery. I will surely be back for future car maintenance. Thanks Bill!
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November 2023 by Danielle Comeaux
They weren’t really helpful when trying to find a new battery for my partner’s key fobs. We had to Google it ourselves while we were there. They also were not able to replace the battery for us because the only employee who knew how to do it was off that day.
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November 2023 by carlos rivera
Great service, had a battery replaced no hassle no fuss
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October 2023 by Josh Sondergeld
About 3 months ago I had purchased a battery I needed for my car, it was one of the more expensive models to guarantee myself a reliable good working battery. Throughout the usage of their battery my car continued to have starting issues so I did what i could to avoid anymore car troubles such as buying a new starter button a new starter relay etc. One day my car wouldn't start, so I had to spend money to get it towed and serviced at my dealership spending about a total of $2000. The dealership informed me it was due to a faulty battery which autozone had sold me. I have no other way to fix it but to have the dealership install a new reliable battery into my car. I had called autozone regarding this situation. I knew it was past 3 months for a refund so I was willing to accept store credit. Autozone informed me that they would not do store credit. Autozone has cost me about $2000 in expenses due to their faulty battery not accounting the money I spent in attempt to rectify my problem. So instead of making it right with the customer autozone chose to leave me in the cold and I believe store credit was a very reasonable thing to get in return to the headache their battery has cost me. It goes to show you can't trust autozone to make it right with their consumers when something goes wrong. And I been going to autozone for years for various needs for my car with absolutely no problem. This is enough for me to not want to continue to do any future business with autozone. Extremely disappointed in their customer service since they have no will to rectify a problem caused by one of their products.***EDIT***An autozone was able to assist so I change my review to 5 stars, not only did Autozone assist with my store credit refund but they helped showed I was defrauded by my respective dealership, I will continue trusting autozone and my business will always be with this establishment thank you for your honest business!!!!!!
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September 2023 by Nelson Santiago
Can’t believe the sales manger doesn’t know how to test a bmw battery. He looked and the battery and straight up told me to take it to bmw and that he is not a mechanic. Not so helpful at all
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September 2023 by O J
Trash service. Didn’t exchange my bulb despite giving me the wrong one.
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July 2023 by aXis Promotions
Noel was extremely helpful in troubleshooting our truck's battery issue, and getting it replaced in an efficient manner. The manual said it would take 45 minutes, he had it done in 15 minutes and had our work truck back on the road and didn't miss any shift time. Very courteous, communicative and professional.
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June 2023 by Wilbert Desir
Bad service & Workers barely know what they’re doing , I was told my battery was good , so I drove to advance auto and they told me my battery was Bad.
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June 2023 by Cameron Thomas
The manager, William Lopez, went far above and beyond, and seriously saved my day. Can't thank him enough.
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June 2023 by James Ferrell
Noel was awesome, great customer care and he changed our bad battery. Thank you
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June 2023 by yomerolero lero
Amazing customer service. Tnxs Noel and Brenda?
