-
January 2024 by Google user
go somewhere else... Went in on a thurday evening to have 50 pre-printed RETURN evelopes for my clients to mail back a response on a survery I was sending... Gentleman tells me they will be ready by 7, and he will be there until 7-8 pm. He takes my CELL phone down to text me to show me the proof etc.\\nWell he never texts me. Turns out he was texting the office number on the letterhead I left with him. WHO TEXTS A COMPANY PHONE NUMBER ASSUMING ITS A CELL PHONE??)\\n\\nFinally on Monday I get an email how they are ready to go, and how he stayed until 10 that night to finish the order even though I told him they weren't that urgent.\\n\\nPROBLEM: He didn't make the right envelopes, but printed all 50 without my approval of the proof, and his proof was WRONG! He made me 50 envelopes with my company name on them, not RETURN envelopes as I had asked. He did not offer to fix it since I had prepaid for the order, but did offer to print me 50 correct envelopes and only charge me cost. So i get a discount for their error??\\n\\nThey had lost numerous packages that evening and the employee was running around like crazy, but trying to blame me for the issue is ridiculous\\n\\nI own an investment firm and we are going through a rebranding process and will need new business cards, letterhead, envelopes, etc. We will NOT be using this store.
-
December 2023 by Hector Vargas
Well thank you for making wait 20 minutes in line before closing. And told me at the last minute to go home. Great service yeah?
-
October 2023 by Ashley Pyser
I had a very important package to drop off after work (computer equipment for work) and use this center frequently for my job + are there several times a week. It has JUST turned 6:00 and I tried to open the door it was locked and I knocked and the girl up front just looked at me and shrugged. Seconds later a man tried to come in as well. Very upsetting and unprofessional.
-
September 2023 by Jeovanny Alvarez
Great store! Allows you to take care of all your shipping needs regardless of the carrier. The staff is always nice and helpful.
-
May 2023 by Ezra Kuhr
Will never return. You cannot reach anyone on the phone and my standard size envelope is not good enough to put a small tracking label on so they will only allow me to send it in their envelope that they up charge me for.
-
May 2023 by RYAN TRIDICO
Great selection of shipping supplies
-
November 2022 by Flight Engineer
Very supportive staff, an asset to the Avalon community.
-
October 2022 by Nella A. Bottazzi
THIS IS IMPORTANT, DO NOT LEAVE YOUR VALUABLE ITEMS HERE! On July 25 I dropped a computer that I really needed to get to Costa Rica ASAP here in Avalon Mail Center. The computer arrived to my friend in Costa Rica A MONTH LATER.They wrote my name, my personal information, my friend's number wrong.. Everything was almost wrong on the label!, so DHL couldn't contact my friend to delivered the item.I called a lot of times looking for an explanation and they simply didn't care, their customer service is just the worst. When the computer finally arrived I went to talk personally with the manager who was just as useless as calling, he didn't do anything and he actually exposed the young worker that was there assuming he was responsible. I paid $250, A LOT, because I needed it to be delivered FAST and of course they didn't refund me anything.I DO NOT recommend this place at all!!
-
August 2022 by Darlene M.
Avalon Mail Center is such a great place to accomplish any of your mailing or office needs. I have used them for Faxing, copying and mailing. But the REAL Star of this business is Shanzay. (I hope I didn't destroy the spelling of her name.) She goes above and beyond in customer service. She has solved every problem in the easiest way possible. She can tell you which mail/package carrier is the best for your needs. She can solve your Amazon return mistakes, and she is working almost all the time. I hope that the Avalon Mail Center knows the Prize they have in this amazing employee.
-
July 2022 by Porchia Johnson
Charged me 1.20 to use two strips of tape due to "prices rising"
-
May 2022 by Fernando A.
Friendly employees and good overall customer service
-
March 2022 by K Fung
Friendly service, and so convenient! Takes the hassle out of mailing packages out. They will pack it for you.
-
February 2022 by Kena G.
Great service and friendly environment. A perfect location for any office related projects and shipping services. Highly recommended
-
December 2021 by Amy M.
I dropped off a FedEx package on December 17th at this business. As of today, December 22nd, FedEx claims they never received the package and the tracking has not been updated at all. Unfortunately, this business does not provide receipts when you drop off packages with them. So, I have no proof of the package being given to them. They were also not very helpful when I contacted them for assistance. As a result, I'm out $500 and won't be using their services again.
-
October 2021 by blank Blank
Friendly and helpful!
