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September 2023 by Alejandro Ruiz
I will pick up a car on Saturday September 23 at the airport 4:oo pm.I will stay at the Aventura hotel.I want to return it to AVIS from the hotel on Monday 25 by night or Tuesday 26 by morning. What should I do ?.I have called the AVIS phone number at the hotel but there is a message saying that the number is not receiving calls at the moment.
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July 2023 by Carlos Saul Martínez García
Thank you. It solved very well. Super recommended. Thank you!!!!!
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June 2023 by Francisco Alabés
The service provided was very good and the post-rental care was also very good.
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June 2023 by donald cop
They require a massive hold if you don’t use a credit card.
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March 2023 by Rocco Marino
Once again, I had a very good experience with Avis. Merquis was the main Avis representative for my recent rental at Aventura Hotel. Although everyone was pleasant and courteous, Merquis was exceptional. She made me feel like a special customer and she did her best to give me a competitive rental rate. I am most grateful and plan to call on Merquis and Avis in the future. Keep up the good work! Rocco
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February 2023 by Carol Dayan
We have to thank Milagros for her amazing costumer service and attention to us and our needs.If you need help look up to her
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February 2023 by Allen Lady Eagles Lacrosse Club
Edgar was AMAZING!! He was informative, professional and extremely helpful. Thank you Edgar for making so much more enjoyable!!
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January 2023 by Allen’s Toy Choice
Merquis and Jose at Avis rental car desk inside the Universal’s Adventura Hotel went above and beyond to assist us with a rental vehicle swap due to a mechanical issue with the 1st rental vehicle. Thank you for all your help.
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December 2022 by Jose Hernandez
Excellent service experience with Merquis, who was in charge of not only getting me a good vehicle, but also giving me all the necessary information and very friendly treatment. The type of employees that makes a difference.
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December 2022 by Gustavo Abaca
Excellent attention from Merquis and the convenience of being able to deliver the car to the hotel where we stayed since in Universal you have 2 delivery posts. Thanks avis!!
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December 2022 by Karol mejia
Excellent treatment from Melkis at Avis at Hotel Aventura, super friendly, super helpful... 100% recommended...
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December 2022 by María romero
Very friendly Merquis, fast and efficient. I fully recommend it.
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December 2022 by Mario Kiezi
Had some issues getting the car initially but Merquis stepped in and helped me get the issues solved and off on my way!
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December 2022 by Gianna Acevedo
Merquis at Avis Aventura & Sapphire Falls was amazing! She was very friendly, and assisted my husband and I when we had an issue with our rental charges. She answered all of our questions to make the rental process as smooth as possible.
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November 2022 by Jennifer Arellano
Merquis is great! She helped us save so much and great customer service!
