-
March 2024 by Carrol Cherry Eaton
I've never run it from this location before. The car that I received had not been clean before I received it. There was dirt and dust on the seats and trash in the center console.
-
February 2024 by Robert Dillon
The clerks were friendly and helpful at both the pick up and drop off locations. The car itself was clean and in great running condition. Post drop off customer service was very helpful, pointing out a number of things we needed for the next step in our vacation. Also recommend the cruise shuttle there.
-
February 2024 by Megan Recker
Great customer service and Easy pick up and drop off
-
January 2024 by Bridgett Rowland
Great place.. Great, Great customer service
-
January 2024 by Melissa L
The process is really slow in this particular location because there's not enough help. There always seems to be one person working for both budget trucks and avis vehicles. Crazy wait times. But the guy there does work really hard. It just sucks as a location for avis, and no preferred option.
-
January 2024 by Ashley Kirkland
Never answer their phone they straight sent it to Customer Service sometimes Customer Service tell you you need to speak to the people at the standing store, but they don’t answer
-
December 2023 by Cecilia Marquez
Great customer service! The owner Alberto was able to help me get a van last min for my move to Nc when my movers messed up and left behind a few large items I couldn’t transport in a standard size vehicle. He literally saved my life. Vehicle was nice and clean, overall great experience would definitely recommend this location. Thanks again!
-
December 2023 by Jennifer Corcoran
I came here with a reservation because MCO Avis was all booked up the day before Thanksgiving. A little wait in line was not unexpected. The woman at the front desk was amazing and friendly with a great sense of humor in both Spanish and English, and she was working 2 registers at a time to keep the line moving while the system was processing! I just wish they had the option to skip the line and use the app to get your car, like they have at the airports.
-
December 2023 by Keng Fook Lye
Had a good deal with Qatar airways. Given an upgraded car. Pleasantly surprised to be charged only for 1 day when I returned the car early for a originally booked 2-day rental.
-
September 2023 by Rick Allspach
Kind , courteous, got me out of there and on my way quickly. Even got upgraded free of charge
-
August 2023 by James H
Great service and easy in and out for both pickup and drop off.
-
August 2023 by Claire D
Alberto Saavedra. Avis, give this man a raise. He's doing an awesome job-single handedly taking care of everything quickly and with a great attitude the morning I was there. He's a pleasure to do business with.
-
July 2023 by Angelot Auguste
I do not recommend that anyone who are not Spanish to go to that location for any type of service what so ever. I just don’t like to talk much, but don’t worry,one day someone will stand in they face.
-
July 2023 by FL 777
The "owner/operator" told all of us in line that he does not honor reservations. He said its always first come/first served, even if you call and ask 20 minutes earlier, no vehicle is safe from being given to someone else. I took an Uber to Hertz where I will be renting for the next six months.The "owner" also insulted every non-Hispanic customer in Spanish, which he must have assumed I did not speak. For some reason he also made multiple remarks about using their credit cards. All of that is on top of hearing him lie unnecessarily to every employee and customer in the building. I've honestly never seen anything less professional in my life.Avis: This man is a liability and should not be representing your company.
-
May 2023 by Aliya Bumpus
Usually I have a good experience with this location with Uber rentals but not this time. I reached out to Uber and Avis reps and my day was just horrible. The car I was given was filthy and had a warning indicator on. The car smelled like dog and seats were damaged. When I reached out for assistance no one would help me even after I told them about the warning indicator and I did not feel safe or sanitary. Couldn’t believe during COVID times this would be a thing! By far worst experience ever as a renter so rent at your own risk and always have a plan B because they are not reliable.