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December 2023 by Jamie Briscoe
We’ve rented from BWO for a few years and won’t use anyone else. They are so kind and helpful, on time, and have the best prices! The strollers are very clean and roomy.
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December 2022 by Mike
Great company. So easy and painless. Stroller was at hotel before we even arrived. Steven was in contact and available with any questions. Perfectly on time for pick up at hotel. Stroller worked perfectly and kids were happy. A+ experience with this company.
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November 2022 by Mike Sherba
Great company. So easy and painless. Stroller was at hotel before we even arrived. Steven was in contact and available with any questions. Perfectly on time for pick up at hotel. Stroller worked perfectly and kids were happy. A+ experience with this company.
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July 2022 by Leighanne B
We had a few issues using this company and had many back and forth phone calls with the owner but it worked out in the end. The stroller we received was definitely dated and dirty but it served it's purpose while we were at Disney. The owner was prompt in returning my phone calls and updating me on what was going on with our rental. The prices were better than some of the other rentals in the area and we would consider using them again for future rentals.Edit to add after owner replying- we were not earlier than expected. After I spoke to you, you told me he would have the stroller there by 3pm. We arrived at our hotel after 6pm and it wasn't there. The stroller was dirty, having two kids and going through many strollers, I know what dirty is. We were on vacation, there shouldn't be any reason why I would have had to contact this business for a third time when strollers should be inspected before delivery.
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February 2022 by Josh Coder
We had a great experience renting a dual stroller, friendly service, easy to book and use. Highly recommend!
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January 2022 by Lashonda Smith
Found this company off of social media and so glad that I did. Website was easy to use. Prices were great. Communication was great. Delivery times prevented me from paying for an extra unneeded night with another company. Delivery person was professional and showed me quick tutorial on how to use the stroller. Delivery was on time actually 10 minutes early(5:50am). Provided me a contact number if any issues arise as well. Stroller came with a FREE cup holder console, rain cover, and cooler. All in great shape as well as the stroller. I definitely would be using and recommending this company in the future.
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December 2021 by Jocelyn D.
Very convenient. When we checked in, our stroller was already at front desk. Smooth. Hassle free! Will definitely rent again!!! Reasonable price. Highly recommended
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May 2021 by Lynsey Smith
I really liked the stroller we rented and the person that dropped it off communicated well and was very nice. It’s also way cheaper than renting in Disney. The only part that can be a bit inconvenient is that you have to pick-up/drop-off at a certain time and do so in person, but if you call to make changes they will accommodate it as best they can. We rented in Disney the last day and the strollers are nothing like a “real stroller.” Plasticy and small with not enough sun coverage.
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January 2021 by Myra Russo
Great people and excellent strollers. They were easy to work with as well.
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January 2021 by Rachael Watson
Extremely helpful!! Wonderful customer
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March 2020 by Jessica Sickle
Amazing customer service. Had an issue with our stroller and they went above and beyond during the chaos to bring us another.
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August 2019 by Kimberly Simonson Flannigan
I just want to say thank you for the great customer service. Steven is great. He was very nice. We have use them 3 times. And just book our next one. Thanks again. See you soon.
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August 2019 by Matt Flannigan
Great customer service.
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August 2019 by Ashlee Lay Higinio
Fabulous service! We rented a City Mini GT double stroller for my 2 and 5-year-old for Disney, and it was a lifesaver for our trip. They delivered right to the door of our condo rental. Stroller worked perfectly and we got a rain cover, small cooler, and parent console included. When we had a last-minute change of plans and needed to extend our rental, they responded to our email request right away, and the price to extend was unbelievably reasonable and cheaper than renting at Disney. They even picked up our stroller from our vacation home in New Smyrna Beach after we left Orlando. Highly recommend! Thanks for the great service!
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July 2019 by Carla A.
We booked the Baby Trend Sit and Stand stroller for our Disney trip. When we got to the resort, the front desk said our stroller had not been delivered. It was after hours and we would be needing the stroller first thing the next morning. This being my first time ever at Disney, with two little ones, I quickly went into panic mode. However, the company was so quick to reach out and fix the problem! Turns out their driver had accidentally left the right stroller but with the wrong name. Phew! We were pleased with the quality and cleanliness of the stroller as well. They also included the directions and a little rain cover for the stroller, which was very handy for the rainy days we got at the parks. Overall, we were very pleased with our rental experience. We recommend this company to anyone in town looking to rent a stroller.
