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March 2024 by Tarek Mo
The store manager or team lead lady at 12:00 pm WED 02/28 was not friendly not smiling , speaking very sharp I called the customer service in the store and she speak to them. She totally converted 360 with a nice smile. Nice face laughing with them. I don’t know how you guys choose these people as a manager of a store. This is really bad I always buying my stuff from this place and this company but after this lady treated way , of course, I’m gonna think many time before I buy anything from this place or even recommend it to my friends.
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January 2024 by AL Ortiz
Good clothes!!
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December 2023 by Lona B
Store hours differ from Google, 0900 is incorrect, they are open at 1000 eastern time.
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December 2023 by Hang Nguyen
The register was so rule to customers and don’t want to help out , even the last time I buy matching price online in other store , she was every attitude. Bad shopping experience,
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December 2023 by Mickey Robertson
Ordered online. Picked up in store. Excellent customer service. .super convenient..
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October 2023 by CC
The main person who works the registry has absolutely zero interest in customer service.I made a return, and when I asked her for a printed receipt, she claimed that because it was an online order, therefore, I would only get an emailed return receipt. I had to ask her three times until she budged and ended up giving me the printed receipt as I should’ve gotten on the first place.Also, I tried to buy an item which was 40% off per the store promotion plus an extra 25% off this week. She scanned the item and asked for payment. I asked her if that was a final prize on the screen, she confirmed. I then inquired why the 25% off extra had not been applied, and her answer was “it is optional”.Corporate promotions are not optional. So please, go on the website, know all the promotions available before you walk into this store. They are not interested in giving you those promotions, and sadly, you will need to ask for them. All they care is to make a dollar number of sales per month.
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October 2023 by Dom Perera
I had a great experience purchasing a suit at this location. Brittany was very friendly and professional and helped me find exactly what I was looking for, for an upcoming event. She also made recommendations for accessories that perfectly complimented the suit. It was a bit of a last minute purchase, so I was pleasantly surprised to find an off the rack suit that fit me so well and thanks to Brittany was able to buy everything else I needed.
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August 2023 by Sheila Munday
The clothes are beautiful, timeless designs. The site is clean and spacious.
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July 2023 by ronald delatour
Worst service I've ever had. I do not recommend this store period. Between the manager being rude over me asking how can I pick up a surprise outfit for my wife that i bought online. they wanted me to provide her ID because I'm not her well I'm paying for it with my credit card . They are acting like people come with order numbers and steal other people's stuff after they pay with their own credit card. Worst service I don't recommend store period. And the worst thing is the manager was involved and she said a security risk for 2 paid outfits lol SMH
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September 2022 by Masood Ejaz
Sometime you can find a good deal. Inventory is limited, so not always easy to find your size.
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July 2022 by Lens Snel
Got some pants for my best friends wedding and they were perfect. All of the Groomsmen ended getting them as well. Everyone there was really really helpful but one of the employees I think her name was Alexis one of the cashiers helped me with my best man speech which turned out fantastic
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July 2022 by Emily Tolentino
I love this store.. merchandise are deeply discounted without jeopardizing the quality.
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June 2022 by CMB Caspanello
I wish some of the clothes had a better quality/thickness and not see thru. Other pieces are obviously of better material though they are the same price. Discounts can be found online for factory stores check before check out. They do have some great sales for the entire store sometimes.
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March 2022 by Ash
The new hours are so unaccommodating. 7pm closing weekdays and on weekends is so weird. I saw multiple people pull the door just after 7 on a Friday evening - so many potential missed sales (including my own). I have never seen an outlet location with such limited hours, especially in a larger city and nearby UCF. I expect limited hours at a high end boutique - just seems strange for mass produced clothing brands to do it.Thankfully my normal outlet is open until at least 8pm and sometimes 9pm (I'm in town on business) so I'll just continue to shop there.
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January 2022 by Latasha Gorman
Excellent experience! My daughter needed professional clothing, the Team Lead Caryn. She was awesome. We ask if They can held it for us for a few hours, they did. That was great. Then we return to pick items, that is when Tiffany assisted us. She told us about the rewards program, which I sign up. This was my daughter first time in this store for professional clothing. I Love it!
